After-hours Operations Specialist (Temporary)
About The Position
Join MegaCorp Logistics on our After-hours Operations team and become the backbone of our after-hours operations! You'll have the chance to take the reins during critical moments, ensuring loads are successfully managed even when the sun goes down. If you're a problem solver who thrives under pressure, this is your opportunity to step up and make a big impact. You’ll be the key link between our clients, carriers, and Account Managers, ensuring smooth deliveries and stellar service around the clock. At MegaCorp, we don't just offer a job – we offer growth, opportunity, and impact. If you’re ready to thrive in a high-energy environment where you’re empowered to solve problems and make a real difference, this is the place for you!
Requirements
- High school diploma or GED required
- 1+ years of experience in freight brokerage or logistics (preferred, but not required – we’ll train the right candidate!)
- Strong communication and interpersonal skills.
- Enjoys juggling tasks in a fast-paced environment.
- Comfortable working late-night, early-morning, and weekend shifts while staying sharp and alert.
- Able to work with a diverse group of drivers, including bilingual ones, to ensure smooth operations.
- Analyzes situations quickly, makes decisions that move the business forward, and thrives in a fast-paced setting.
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Manage everything from check calls to resolving any issues on the fly to help sales teams keep their customers happy.
- Develop and maintain strong ties with carriers, ensuring timely deliveries and smooth operations.
- Analyze each load’s progress, troubleshoot any issues with drivers, and resolve potential problems before they happen, keeping deliveries on track.
- Anticipate challenges like weather, traffic, or equipment issues, and act fast to ensure successful deliveries.
- Act as the critical link between drivers, customers, and sales teams, offering clear communication and support to everyone involved.
- Accurately document all the details, ensuring that everything from load fees to delivery updates are logged seamlessly for accurate billing.
Benefits
- Unlimited earning potential
- Medical/dental/vision benefits
- Matching 401(k) Plan
- Paid time off
- Medical, dental, vision, and life and disability insurance
- 401(K) matching
- Birthday celebrations
- Health and wellness initiative including gym membership
- Annual parties
- PTO and Flex holidays
- Company sponsored outings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
