After-Care Case Manager I

Seattle's Union Gospel Mission • Seattle, WA

2d • Onsite

About The Position

The After-Care Case Manager I will work with a team to help create a safe, healing environment for guests in a Christian transitional living program and those outside of program. You will be assigned a caseload of guests, where you will help individuals reintegrate safely back into society. While also partnering and establishing relationships with internal and external resources to provide the best care and transition for all guests.

Requirements

• A High School Diploma or equivalent required.
• One year of experience working in a social services or rescue mission setting.
• Proficient in Microsoft Office Suite.
• Possess a valid Washington State driver’s license and meet the Mission’s driver eligibility criteria, including: Clean driving record, No current suspensions or revocations, Minimum age of 21.

Nice To Haves

• An associate degree is preferred.
• A combination of education and two years of relatable experience may be substituted.

Responsibilities

• Manage a caseload of individual guests in a transitional living and/or recovery program, meeting with each guest on a weekly basis and maintaining electronic and paper files for each guest.
• Process intake assessments and screening of guests for transitional living.
• Provide crisis intervention information, chemical dependency case management, and referral help.
• Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.
• Develop housing stability plans in partnership with guests and outside housing resources as needed.
• Support guests with finding work, budgeting, and guest responsibilities.
• Stay knowledgeable of available services in the community, establishing and maintaining communication with those partners.
• Create data and narrative program reports on guest outcomes and programmatic successes.
• Facilitate community visits with clients as assigned, to include signing up clients to meet with community events and providers.
• Efficiently resolve problems that may arise with staff, volunteers, or guests to minimize disruption at the Mission.
• Utilize the Clarity Database to communicate with team members.
• Help in maintaining the safety and cleanliness of work environment.
• Perform Urine Analyses and Breathalyzers when needed.
• Drive Mission vehicles for client transportation or other work-related activities as needed.
• Effectively articulate a case for support so that others take heart to our vision/mission/goals.
• Help maintain a positive, pleasant, and Christian atmosphere.
• Participate in organizational meetings, training, and initiatives as required.
• Perform other duties assigned to support the Mission’s success.

Benefits

• Medical / Dental / Vision
• Basic Life Plan – 100% company paid
• Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance
• EAP and 24/7 Virtual Mental Health – 100% company paid
• 4 weeks of paid vacation (accrued)
• Accrued paid sick time
• 10 paid holidays + 1 Floating Holiday
• Personal Day and Birthday holiday
• Retirement benefits w/ company match
• Continuing Education Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED