Affordable Housing Occupancy Coordinator

ABODE COMMUNITIES•Los Angeles, CA

1d•$25 - $30•Hybrid

About The Position

The Affordable Housing Occupancy Coordinator serves as the cluster-based compliance and certification lead within Abode Communities' Property Management division, responsible for the accuracy and timeliness of resident certification activity across a shared cluster of properties. Working within Abode Communities' specialist staffing model, the Occupancy Coordinator manages the full recertification cycle, including scheduling, resident interviews, and interim recertifications, prepares move-in files, and ensures timely and accurate responses to housing agency requirements across the Low-Income Housing Tax Credit, Housing Choice Voucher, and other regulatory programs governing the properties within the cluster. The Occupancy Coordinator reviews rent and subsidy payment records posted by the Community Assistant and Community Rover to identify and resolve certification-related discrepancies, and maintains the documentation standards that keep each property in the cluster audit-ready. Because certification work is concentrated and time-sensitive, the role is structured to move with the work: the Occupancy Coordinator relocates its base of operations to whichever property in the cluster has active recertifications underway, with administrative coverage provided at other sites by the Community Assistant or Community Rover during that time. Reporting to the General Manager, the Occupancy Coordinator works in close coordination with the Compliance Occupancy Specialists and Compliance Specialists on the Compliance and Regulatory Affairs team to ensure that property-level certification practices align with organizational compliance standards and applicable regulatory requirements. This is an individual contributor role with no direct reports.

Requirements

High school diploma or equivalent required
A minimum of one to two years of experience in affordable housing occupancy, resident certification, or compliance-related property management work, or an equivalent combination of education and experience.
Working knowledge of Low-Income Housing Tax Credit, Housing Choice Voucher, and other applicable affordable housing program requirements governing income certification, recertification, and eligibility determination.
Proficiency with RealPage required; equivalent experience with MRI Affordable Housing or Yardi also considered.
Strong attention to detail and demonstrated ability to manage multiple recertification timelines and documentation deadlines simultaneously across more than one property.
Ability to communicate certification requirements clearly and respectfully to residents from diverse backgrounds, including those with limited English proficiency, limited familiarity with housing compliance processes, or other barriers to understanding.
Ability to travel within Abode Communities' service area and to work on-site at multiple properties within an assigned cluster, including relocating on-site presence during periods of active recertification.
Valid California driver's license, reliable transportation, and proof of insurance.

Nice To Haves

Coursework or certification in affordable housing compliance, property management, or a related field preferred.
Certification such as Certified Occupancy Specialist, Tax Credit Specialist, or an equivalent industry credential preferred; willingness to obtain within a defined period of hire required if not already held.

Responsibilities

Manages the full recertification cycle for every household across the assigned cluster, ensuring that no certification lapses and that all documentation meets program and agency standards.
Schedules and conducts annual recertification interviews, interim recertifications, and special circumstance recertifications for residents across the cluster's properties.
Sends timely recertification notices to households, including initial notification, documentation requests, and required follow-up reminders in accordance with program timelines.
Collects, reviews, and verifies income, asset, and household composition documentation in accordance with Low-Income Housing Tax Credit, Housing Choice Voucher, and other applicable program requirements.
Calculates household income and rent determinations accurately and within required timelines, escalating unusual or complex cases to the Compliance Specialist for review.
Tracks recertification deadlines across all properties in the cluster and proactively schedules interviews to prevent lapses, late fees, or program non-compliance.
Oversees the certification components of the move-in process for stabilized, operating properties; ensuring new households are properly qualified and documented before occupancy and that agency reporting obligations are met on time.
Prepares move-in certification files, verifying eligibility documentation is complete and accurate prior to lease execution.
Ensures timely submission of move-in packages and required notifications to housing agencies, tracking agency response timelines and following up as needed.
Coordinates with the Community Assistant and Community Rover to ensure move-in documentation collected at the property level is complete and correctly routed for certification review.
Maintains the accuracy of certification records and resolves discrepancies between resident files, payment records, and program requirements.
Reviews rent and subsidy payment records posted by the Community Assistant and Community Rover against certification files to identify discrepancies, following each through to resolution.
Maintains organized, audit-ready certification files and documentation for every household in the cluster in accordance with agency and internal recordkeeping standards.
Supports property-level readiness for agency monitoring visits, audits, and file reviews by ensuring certification documentation is current and accurate.
Coordinates on-site presence and coverage across the cluster to ensure certification work is completed without disrupting resident service at any property.
Relocates on-site presence to whichever property in the cluster has active recertifications underway, coordinating coverage with the Community Assistant and Community Rover for the duration.
Communicates cluster-wide recertification schedules and coverage needs to the General Manager to support staffing and workload planning.
Maintains a close working relationship with the Compliance and Regulatory Affairs team to keep property-level certification practices aligned with organizational compliance standards.
Coordinates with the Compliance Occupancy Specialists and Compliance Specialists on documentation questions, complex certification scenarios, and regulatory updates affecting the cluster's properties.
Communicates certification status, outstanding discrepancies, and documentation needs to the General Manager and Compliance and Regulatory Affairs team as needed.
Special projects as designated by the General Manager or designee.