Affordable Business Manager

Sail • Edina, MN

83d • Hybrid

About The Position

Seeking a steady, mission-driven leader who believes housing is more than a building and runs every community with the care, precision, and consistency residents deserve. This role oversees two small, intentionally managed Twin Cities communities that serve residents who count on a stable, well-run home. Together, they represent the kind of high-touch portfolio where a business manager's care, consistency, and attention to compliance shape the resident experience every single day. The Affordable Business Manager leads day-to-day operations, compliance execution, and resident relationships across both communities. This role is the operational and relational anchor for the portfolio, owning leasing, recertifications, file integrity, vendor coordination, and the steady rhythm of resident communication that keeps these properties running well. You'll partner closely with SAIL's centralized compliance, maintenance, and marketing teams, which frees this seat to focus on what matters most: people and precision. Reports to SAIL leadership.

Requirements

• 2+ years of property management experience, with affordable housing exposure strongly preferred (LIHTC, Section 42, Section 8, MHFA, or HUD)
• Demonstrated alignment with SAIL's core values: Give Your Personal Best, Operate with Intellectual Curiosity, Value Relationships, Show Up with Enthusiasm
• Exceptional organizational and time-management skills with exacting attention to detail
• Patient, warm communication with residents and a steady, professional tone with partners and ownership
• Comfort handling sensitive resident information confidentially and with care
• Proficiency in Yardi or similar property management software preferred
• Working knowledge of Fair Housing regulations
• Ability to work both independently within clear structure and as part of a centralized team
• COS, TCS, HCCP, or SHCM certification a strong plus
• Valid driver's license and reliable transportation required

Nice To Haves

• COS, TCS, HCCP, or SHCM certification

Responsibilities

• Serve as the trusted, accessible face of both communities; respond promptly and with care to resident questions, requests, and concerns; build the kind of steady relationships that strengthen retention and resident wellbeing.
• Manage LIHTC, Section 42, Section 8, and MHFA program compliance with accuracy and consistency; execute initial certifications, annual recertifications, and income verifications on schedule; maintain organized, audit-ready resident files; partner with SAIL's compliance team on file reviews and program reporting.
• Manage the application and waitlist process with fairness and precision; verify eligibility against program requirements; protect Fair Housing standards in every interaction.
• Oversee daily property operations across both sites, including work order flow, vendor scheduling, inspections, and turn coordination; partner with the maintenance team to ensure timely, quality service.
• Manage rent collection, delinquency follow-up, and resident ledgers with consistency; partner with accounting on budget execution and monthly variance review; protect every dollar of community revenue with disciplined process.

Benefits

• Base salary $60,000 to $72,000 DOQ, plus performance-based bonus potential
• Medical, dental, vision, 401(k), paid time off, company holidays, MN Earned Sick and Safe Time
• Mileage reimbursement for travel between properties and SAIL corporate
• Ongoing professional development, including support for COS, TCS, HCCP, or SHCM certification
• Backed by SAIL's centralized compliance, marketing, maintenance, and accounting teams
• The chance to do meaningful, mission-driven work in a firm that respects the discipline affordable housing requires

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed