Aesthetician/Esthetician

Benefit Cosmetics•Capitola, CA

1d•Onsite

About The Position

Benefit Cosmetics is an indie beauty brand that has grown into a prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, the company now operates in 59 countries with over 3,000 BrowBars and 6,000 trained service experts worldwide. At Benefit, the philosophy is that laughter is the best cosmetic, fostering an environment where employees work smart and laugh hard. The customer is the Company’s number one focus, and all employee actions are to reflect this priority.

Requirements

Able to perform continuous standing/ walking for a minimum of 8 hours.
Able to unpack and lift boxes up to 40 lbs.
Able to perform continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
Able to stock and fill shelves, drawers, and stations.
Able to clean all Brow Bar areas and elements.
Able to work in a fragrance-filled environment.
Able to have physical contact with clients/ customers.
Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations.
Consistent and reliable attendance.
Accurate use of timekeeping system.
Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license.
Proven strong retail sales and/or service history.
Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
Initiate and manage change in a positive manner.
Comfortable and competent at services and make-up applications.
Strong communication skills.
Adept at problem-solving.
Flexible and adaptable to customer needs.
Successfully pass an E-Verify check.

Responsibilities

Greet customers within 10 seconds or less, always maintaining high energy on the floor.
Demonstrate and sell Benefit products.
Build and maintain great customer relationships and actively recruit new clients.
Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
Effectively communicate with customers, co-workers, all Benefit-related personnel, and appropriate Retail partners.
Ensure the customer understands and signs the service release form.
Perform only Benefit approved and trained services offered on the service menu to Benefit quality standards to ensure customer satisfaction.
Recommend additional services to determine and meet customer needs.
Keep accurate client records on online booking.
Rebook appointments for return services.
Achieve daily/ weekly/ monthly individual service and product goals.
Maintain target service and product sales per hour.
Sell and recommend products with each service.
Promote a professional, respectful, fun, and gossip-free environment for customers and employees.
Work closely with other team members to ensure excellent customer service and goal achievement.
Be on time and ready to work all shifts.
Act professionally, ethically, and with integrity, always using good judgment.
Help maintain clean and safe sales and stock areas.
Ensure compliance with all Company and Retailer policies and procedures.
Perform all other duties as assigned.