AEM Dynamic Technical Account Manager

VARITE • San Jose, CA

2d • Remote

About The Position

VARITE is looking for a qualified AEM Dynamic Technical Account Manager. The client is an American computer software company that offers a wide range of programs from web design tools, photo manipulation and vector creation, through video/audio editing, mobile app development, print layout and animation software. VARITE, established in 2000, is an award-winning minority business enterprise providing global consulting & staffing services to Fortune 1000 companies and government agencies. With 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services.

This is a remote, 11-month contract position with a pay rate range of $80.00 - $90.00/hr on W2. Only USC or GC are eligible for this role.

Requirements

• 3+ years of Consulting Experience with Assets & Sites
• 2+ years working with Adobe’s Creative Cloud Solutions
• A deep understanding of the content life cycle, from concept and creation to activation and measurement
• Experience with Gen Studio for Performance Marketing and/or executing the content supply chain
• Experience with implementations leveraging Content Hub, Brand Portal, Dynamic Media, Edge Delivery Service, and Adobe I/O
• AEM Sites Architect Certification; AEM Assets Architect Certification
• Ability to lead content authoring best practice & technical architecture discussions and provide implementation guidance
• Experience developing customer-facing thought leadership assets that address common customer technical issues
• Good presentation and interpersonal skills both verbal and written in English
• Able to articulate business solutions to both technical and non-technical audiences
• Adapt to and work effectively with a variety of clients and in challenging situations, establishing credibility and trust quickly
• Highly motivated and self-directed with the ability to manage multiple customers and/or engagements
• Solid team player with strong ability to collaborate and provide effective feedback with colleagues

Responsibilities

• Work with customers at varying stages of solution maturity to solve targeted customer issues or challenges in short-term engagements
• Coach customers on AEM best practices and advise on new features
• Effectively assess a customer’s technical challenges, devise optimal solutions, and present the options to the customer
• Deliver customer-facing webinars where you serve as the AEM SME
• Proactively maintain the highest level of technical expertise by staying current with new AEM releases and functionality.
• Be a recognized expert in Adobe Experience Manager
• Leverage hands-on technical and product skills, as well as digital marketing business acumen, to solve customers’ technical obstacles
• Build trusted advisor relationships with our customers, CSMs, TAMs, and product teams
• Lead multiple customer engagements simultaneously
• Take leadership during project discovery and delivery, while collaborating with the TAM to delivery high-value engagements
• Participate within the technical community to develop and share best practices and processes

Benefits

• Health Insurance: Medical, dental, and vision coverage
• Retirement Plans: Participation in a company-sponsored retirement savings plan.
• Legal Service Plans: Offering access to attorneys for legal advice and representation.
• Employee referral bonus

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed