Advocate

Liberty Resources, Inc. • Oneida, NY

9d

About The Position

The Advocate supports Liberty Resources’ Help Restore Hope Program in Madison County, New York. The role provides advocacy and direct services to survivors of domestic violence, sexual assault, and stalking, with the goal of promoting self-sufficiency. Services include crisis intervention, medical-needs assessment, safety planning, skill development, and linkage to other services. Advocates provide culturally competent support, using clients’ cultural strengths and informal support networks in service delivery.

The Advocate shares on-call hotline responsibilities and responds to emergencies, which may require flexibility in work hours and assignment areas. The position maintains continuity and high standards of client services, advocates with community institutions, and contributes to program planning and activities. It also includes completing timely program documentation and providing community education, prevention, and awareness through outreach events and presentations.

Requirements

• High school diploma or equivalent.
• One year of experience with a domestic violence program, community-based human services, or a related field; life experience may substitute for formal work experience.
• Valid New York State driver’s license and access to reliable transportation.
• Criminal history clearance.
• Sensitivity to cultural differences and ability to incorporate that understanding into service provision.
• Strong organizational and interpersonal skills.
• Effective oral, written, and public-speaking communication skills, with the ability to communicate courteously and professionally.
• Ability to work independently and with flexibility in days and hours of work.
• Initiative, sound judgment, and an understanding of domestic violence and sexual assault issues.
• Complete initial 30-hour Rape Crisis Certification training.
• Complete 10 hours of continuing education credits annually specific to services for survivors of domestic and/or sexual violence.

Responsibilities

• Share on-call hotline responsibilities and provide crisis coverage, including assessing medical needs and safety.
• Ensure hotline coverage requirements, incident notification, and debriefing are completed.
• Provide services to survivors and their families, acting as an advocate and primary resource person for assigned survivors.
• Participate in service planning, program goal implementation, and program activities.
• Advocate for survivors with the court system, law enforcement organizations, the medical community, and the broader community.
• Provide educational and support interventions, including crisis intervention, safety assessment and planning, and referrals and linkages to services.
• Complete, maintain, and update written reports, case files, and summaries in a timely manner and according to program and agency standards.
• Provide community education, prevention, and awareness on domestic violence, sexual assault, and stalking at outreach events and scheduled presentations coordinated with the Program Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED