Advocate Supervisor - 61069702

State of South Carolina•Berkeley County, SC

5d•Onsite

About The Position

The Advocate Supervisor provides support, guidance, and programmatic supervision to volunteers serving as court-appointed advocates through the South Carolina Guardian ad Litem Program. The position supports county office operations, recruits and trains volunteers, assigns volunteers to child abuse and neglect cases, and assists volunteers with case management and court preparation. The supervisor maintains program and case information in the database and helps plan continuing education for volunteers. When there are not enough volunteers, the supervisor may serve directly as a court-appointed Guardian ad Litem. The position works under limited supervision and requires discretion in handling confidential information. It follows applicable South Carolina statutes and SCGAL Program best practices, as well as the direction of the County Director, regional staff, and state office staff. Work is primarily in an office, with travel and field work in areas that may present known, unpredictable, and controllable risks and hazards. Overnight travel may be required, along with evening and weekend work. The role includes routine driving, frequent lifting of up to 25 pounds, and possible reporting to work during emergencies.

Requirements

High school diploma, or an equivalent combination of education and experience approved by the Division of State Human Resources.
Valid driver's license, which must be maintained.
Ability to work under limited supervision and exercise judgment and discretion with confidential information and case management.
Ability to follow directions and leadership from the County Director, regional staff, and state office staff.
Ability to interpret and apply laws, regulations, policies, and procedures.
Strong verbal and written communication skills.
Ability to establish and maintain effective working relationships with volunteers, coworkers, and partner agencies.
Ability to handle multiple tasks and prioritize scheduling and organization.
Ability to train and supervise volunteers.
Knowledge of computer applications and data entry.
Ability to perform routine driving duties.
Ability to lift up to 25 pounds frequently.
Availability for possible overnight travel, evening and weekend work, and reporting to work during emergency situations.

Nice To Haves

Bachelor's degree.

Responsibilities

Assign volunteers to children in child abuse and neglect cases.
Provide day-to-day case management, supervision, guidance, and support to volunteer advocates, ensuring compliance with laws, policies, and program objectives focused on children’s best interests.
Assist volunteers with court preparation and court reports, and attend hearings with them when required and appropriate.
Maintain accurate child- and case-specific information in the program database.
Coordinate receipt of monthly monitoring reports, enter report data into the database, and maintain a tracking system for reports received.
Assist with training new and existing volunteers according to program guidelines.
Recruit a diverse and sufficient pool of volunteers and maintain policy guidelines for staff and volunteer case assignments.
Assist with planning and facilitating continuing education for volunteers.
Perform administrative functions that support effective and efficient county office operations and program goals.
Serve as a court-appointed Guardian ad Litem and provide direct child advocacy when the volunteer pool is inadequate.
Complete special assignments or tasks assigned by the County Director.

Benefits

Health insurance
Dental insurance
Vision insurance
Long-term disability insurance
Life insurance for employees, spouses, and children
15 days of annual (vacation) leave per year
15 days of sick leave per year
13 paid holidays
Paid parental leave
Access to the S.C. Deferred Compensation Program
Retirement plan choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one listed plan is required for FTE employees