Advocate, Population Health Management

CVS Health

1d•$21 - $49•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Population Health Management Advocate supports our customers by providing operational excellence and a deep commitment to ensuring simple and transparent experiences. Responsible for delivering our population health program analytics, supporting client implementations and ongoing program execution, and providing support for member engagement, our Advocate team is critical to the success of our Population Health Management products. As a Population Health Management Advocate, your work will help to improve and maintain the health and well-being of our members.

Requirements

2+ years of population health, health care or customer service experience
Ability to use communication skills to build strong relationships with both internal and external customers and vendors
Ability to take accountability to fully understand and address customer needs and expectations
Ability to understand complex issues with sensitivity and an analytical mind
Ability to multi-task while focused on quality
Proficiency in Word, Excel