Advocacy Institute Program Manager

Career Opportunities @Phmc•Philadelphia, PA

About The Position

PHMC serves as both a direct service provider to individuals, families, and communities across the region and as an intermediary agent — managing large-scale contracts, government and philanthropic partnerships, and multidisciplinary initiatives that require operational sophistication, strategic leadership, and deep mission alignment. The Program Manager provides operational leadership, staff supervision, and cross-program coordination to ensure high-quality, youth-centered, and equity-driven programming for young people ages 13–18. Grounded in Empowerment Theory, Positive Youth Development, healing-centered and trauma-informed practices, restorative approaches, and public health strategies for violence prevention, this role serves as the day-to-day operational lead for Ai PPA. It works closely with the Advocacy Institute Assistant Director to support program planning, implementation, and continuous improvement.

Requirements

Demonstrated ability to supervise and coach program staff, including supporting professional development, accountability, and team culture.
Deep understanding of trauma-informed, healing-centered, and youth-centered approaches to program delivery.
Strong partnership-building and relationship management skills with schools, community organizations, and external service providers.
Strong organizational and project management skills, including data management, documentation, and operational follow-through.
Demonstrated ability to collaborate across multiple programs and initiatives in a mission-driven, equity-focused organization.
Strong facilitation and youth engagement skills.
Four years of youth programming and/or prevention program facilitation experience.
One year of staff or program supervision.
Demonstrated increase in responsibilities.
Bachelor’s degree in social work, public health, human services, or a related field.

Nice To Haves

Professional training in trauma, counseling, art therapy, social work, or related human services fields preferred.

Responsibilities

Program Operations, Evaluation, and Reporting Serve as the day-to-day operational lead for Ai Philly Peace Ambassadors programming, ensuring timely, high-quality, and youth-centered implementation.
Lead cohort- and project-level evaluation activities to assess program outcomes, participant experiences, and program quality, primarily serving as the primary contact for PHMC Research & Evaluation Group.
Lead funder reporting requirements for CATCH My Breath, Ai Philly Peace Ambassadors, and related initiatives, ensuring accuracy, compliance, and alignment with grant deliverables.
Support the AI Assistant Director in program planning, implementation, and continuous improvement, escalating challenges and recommendations as they arrive.
Operationalize the development and maintenance of departmental standard operating procedures to strengthen operational consistency and accountability.
Staff Leadership, Supervision, and Onboarding Supervise the assigned Ai Philly Peace Ambassadors team members and provide ongoing coaching, feedback, and professional development support.
Assists with program recruitment and hiring of new staff.
Drive and manage the implementation of the Advocacy Institute’s onboarding plan for new program staff.
Support the scheduling, planning, and facilitation of the Ai Philly team meetings, including developing agendas and supporting follow-up on action items.
Foster a collaborative, supportive, and trauma-informed team culture centered on youth well-being and staff sustainability.
Assists with writing of funding proposals, work statements, and program reports of activities and outcomes.
Assists with publicizing the program and program outcomes, including abstracts, posters, and presentations.
Direct Service and Cross-Program Collaboration Support the Ai team in developing and coordinating wraparound service operations to support Ai Philly Peace Ambassadors participants.
Oversee partner engagement to ensure services are responsive to the needs of young people experiencing barriers such as housing instability, food insecurity, and other structural challenges.
Support alignment between wraparound services and core program goals, outcomes, and participant supports.
Manage and strengthen cross-program collaboration across Advocacy Institute initiatives, including supporting legislative advocacy and youth-led PSE Projects.
Advance operational readiness for new and expanding initiatives, including staffing coordination, timelines, and implementation supports.