Advisory Solution Consultant - AI Foundry

ServiceNow • Santa Clara, CA

3d • Hybrid

About The Position

We are seeking a dynamic and experienced technical presales professional to join our Americas solution consulting organization. You will join a team of expert ‘builders’, passionate about the rapidly evolving technology landscape and how it can help solve customer business challenges. You’ll be responsible for bringing cutting-edge Agentic AI use cases to life through rapid proof of concepts and strategic customer engagements. This is a hands-on role that requires both technical depth and consultative expertise.

Requirements

• 5+ years in technical consulting, solution engineering, or customer facing technical roles
• Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI data-driven insights, or exploring AI’s potential impact in the function or industry.
• Strong technical background in data engineering with hands-on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms.
• Ability to architect and implement complex systems under tight deadlines.
• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies
• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent.

Nice To Haves

• Curiosity – Passion for AI and emerging technologies, self-driven learning with a track of staying ahead of trends
• Collaboration – Proven ability to work across functions, building rapid solutions in team environment.
• Communication – Clarity in explaining ideas, experience presenting to executive level stakeholders.
• Change Agility – Thrives in ambiguity and fast iteration.
• Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus.

Responsibilities

• Conduct discovery sessions to understand customer environment, business challenges, and constraints
• Design and build proof-of-concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
• Lead workshops and demonstrations for C-level executives and business stakeholders
• Iterate quickly based on evolving capabilities and customer feedback
• Create re-usable components and accelerators for future engagements and contribute to the development of best practices
• Work cross-functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes

Benefits

• innovative AI-enhanced technology
• intelligent cloud-based platform
• flexible scheduling
• flexible spending account
• health insurance
• dental insurance
• vision insurance
• life insurance
• disability insurance
• 401k
• paid holidays
• paid volunteer time
• professional development
• learning development program
• tuition reimbursement
• employee discount programs
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed