Advisory Marketing Co-op

Mirakl - AMER•Boston, MA
•Onsite

About The Position

Mirakl is a leading company in marketplace innovation, empowering businesses to compete in the platform economy. Their operating system includes an enterprise marketplace solution, AI-powered multichannel selling, retail media, and agentic commerce infrastructure. Founded in 2012, Mirakl has dual headquarters in Boston and Paris and supports over 450 marketplaces globally with a network of over 100k sellers. Brands like Macy's and Airbus Helicopters utilize Mirakl's solutions. Mirakl has over 750 employees across 9 offices worldwide and values teamwork, efficiency, excellence, expertise, and client satisfaction. The Ecosystem Marketing team supports Mirakl Connect, aiming to turn customers into advocates by providing strong customer proof points for Sales and Marketing. This role is a 6-month co-op or internship starting January 2027, based in Boston, and is specifically for Northeastern University co-op students eligible for credit.

Requirements

  • Currently pursuing higher education in Marketing, Communications, Business, or a related field.
  • Strong writer who can adapt your tone across case studies, social posts and email.
  • Detail-oriented and organized, and comfortable keeping content libraries accurate and current.
  • An eye for design and comfortable building polished slides in PowerPoint or Google Slides.
  • Creative problem-solver who can work both independently and with a team.
  • Able to juggle multiple priorities and handle requests from stakeholders across Marketing and Sales.
  • Curious about AI tools and how technology can make teams more efficient.
  • Interested in B2B SaaS, eCommerce and marketplaces, and eager to contribute to marketplace innovation.

Nice To Haves

  • Experience with HubSpot, Zoom webinars and/or Dust.

Responsibilities

  • Create customer case studies and pull new proof points from existing customer content to support Sales and Marketing.
  • Manage Mirakl Connect's customer quote bank and insert slide library, building new slides and making existing ones look better and work harder.
  • Keep regional logo slide libraries up to date as customers sign and churn.
  • Own the "Ask Connect Marketing" AI engine: add new content, spot opportunities for improvement, and roll out enhancements.
  • Run G2 review campaigns by building contact segments from positive customer survey responses and working with the Demand team to schedule and send review request emails.
  • Write copy for customer announcements across email, LinkedIn and paid social.
  • Support customer community events and roundtables by building HubSpot landing pages and emails and coordinating Zoom logistics.
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