Advisory Engineer, Development

Lenovo•Morrisville, NC

About The Position

Lenovo’s Cloud Service Provider (CSP) Group develops server and rack infrastructure for public cloud customers worldwide. The Advisory Engineer, Development – Systems Engineer develops and validates cloud datacenter infrastructure and serves as a technical interface among customers, engineering teams, and technology partners. The role translates customer requirements into server and rack solutions, resolves technical issues, improves product quality, and drives end-to-end program execution. The position applies knowledge of processor and accelerator technology roadmaps to help shape datacenter architectures, supports integrated L11 rack solutions, and evaluates infrastructure from an end-to-end systems perspective. It works across development, validation, manufacturing, quality, compliance, suppliers, and customers to deliver technical solutions and customer programs.

Requirements

At least 8 years of experience in systems engineering, hardware development, infrastructure engineering, platform validation, or related datacenter engineering disciplines.
Hands-on experience with Intel Xeon and/or AMD EPYC server platforms, including architecture, platform development, validation, integration, and customer deployment.
Experience supporting server, datacenter, cloud, hyperscale, or enterprise infrastructure environments.
Knowledge of systems architecture and compute, storage, and networking infrastructure for public cloud environments.
Familiarity with Intel x86, AMD, NVIDIA, FPGA, and ARM technologies and roadmaps.
Understanding of rack configurations, cable mappings, power analysis, serviceability, manageability, and BOM development.
Experience reviewing specifications and customer requirements to develop integrated infrastructure solutions.
Experience reviewing test plans, analyzing system logs, conducting failure analysis and root-cause investigations, and implementing corrective actions.
Knowledge of hardware and firmware development and component interactions in server and rack-scale systems.
Knowledge of scripting, automation, Node.js, and x86 assembly language.
Familiarity with NVIDIA Jetson and WAN controllers.
Ability to work effectively across BIOS, BMC, validation, QA, compliance, manufacturing, and systems engineering organizations.
Experience working directly with customers to gather requirements, communicate technical findings, review specifications, and provide engineering guidance.
Ability to collaborate across systems, validation, development, manufacturing, supplier, and customer organizations.
Strong communication, presentation, customer engagement, and problem-solving skills, including communicating with customers, engineering teams, suppliers, and leadership stakeholders.
Demonstrated ability to own complex technical issues and drive them to resolution.
Strong focus on product quality, testing efficiency, customer satisfaction, and timely issue resolution.

Nice To Haves

Experience supporting cloud service providers, hyperscale customers, or large-scale datacenter infrastructure programs.
Hands-on experience developing and validating integrated L11 rack solutions and compute or storage platforms.
Experience serving as a technical lead for customer programs, platform development initiatives, or cross-functional engineering projects.
Experience managing technical deliverables across multiple engineering disciplines and driving issues to closure.
Familiarity with server platform roadmaps from Intel, AMD, NVIDIA, FPGA, and ARM ecosystem providers.
Knowledge of embedded systems and data structures.
Experience with product development and software development.
Familiarity with version control tools and collaborative development practices.
Experience with API development.
Experience identifying and implementing performance optimizations.
Knowledge of QA methods and processes.
Experience with systems architecture design.
Experience supporting public cloud, hyperscale, AI infrastructure, or large-scale enterprise datacenter deployments.
Demonstrated ability to solve complex technical problems across hardware, firmware, software, infrastructure, and customer environments.

Responsibilities

Apply knowledge of Intel x86, AMD, NVIDIA, FPGA, and ARM technology roadmaps to help shape future datacenter architectures.
Serve as a primary technical interface for customers, translating requirements into engineering solutions and providing guidance during development and integration.
Review customer requirements and drive integrated L11 rack solutions, including server/node, rack, and scale-level test plans, cable mappings, rack configurations, serviceability, and manageability.
Support rack-level architecture, BOM development, and power analysis at subsystem, node, rack, and lab levels.
Develop and validate server and rack infrastructure for cloud datacenters, including compute, storage, and networking solutions.
Collaborate with BIOS, BMC, validation, quality, compliance, systems, manufacturing, customer engineering teams, vendor FAEs, and technology partners to communicate and resolve technical issues.
Conduct system log reviews and review test plans with validation, development, systems engineering, manufacturing, and customer teams.
Perform failure analysis, identify root causes, drive corrective actions, and own issues through resolution.
Evaluate solutions end-to-end to align design, validation, quality, serviceability, manageability, and customer requirements.
Engage suppliers and technology partners providing storage devices, network controllers, NICs, accelerators, and emerging hardware technologies.
Coordinate with validation, systems, manufacturing, and quality teams to resolve testing issues involving component vendors, technology partners, and customers.
Identify opportunities to automate testing and work with validation and scripting teams to improve efficiency.
Lead cross-functional project teams to execute customer deliverables, maintain technical alignment and schedules, mitigate risks, and escalate issues as needed.
Provide technical feedback to TPMs to support development and test schedules.
Document best practices and lessons learned to improve product quality, collaboration, customer satisfaction, and testing efficiency.