Advisory Agent, Member and Client Experience

Desjardins • Laval, QC

3d • Onsite

About The Position

Many opportunities are currently available in the Laval region. As a member and client experience advisory, you improve the experience of members and customers by advising them on their banking transactions and promoting Desjardins products and services. You are also an ambassador for digital solutions, helping members to use technological tools safely.

Requirements

• If you’ve always wanted to work in the financial services industry, send us your application.
• Our recruiters will contact you to find the job best suited to your career goals.
• The Desjardins Cooperative Institute (DCI)—provides a unique opportunity to receive training for a career suited to your skills, goals and education.
• At Desjardins, we believe in equity, diversity and inclusion.
• We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
• At Desjardins, we have zero tolerance for discrimination of any kind.
• We believe our teams should reflect the diversity of the members, clients and communities we serve.
• If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.
• We can provide accommodations at any stage in the recruitment process. Just ask!

Responsibilities

• Support members and clients by telling them existing applications and technological tools that can help them do transactions and operations on their own.
• Contribute to business development and maintain business relationships through service delivery and activities.
• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees