Advisor - University Village

Warby Parker•Seattle, WA

18d•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers. This role, similar to a Sales Associate, directly impacts Warby Parker's success through customer interactions, process improvement, and special projects in retail locations across the country and Canada. The Advisor will showcase Warby Parker's brand and make the glasses shopping experience exceptional. Warby Parker was founded in 2010 with a mission to inspire and impact the world with vision, purpose, and style, aiming to demonstrate that a business can scale while doing good without charging a premium. The company offers designer-quality glasses, contacts, eye exams, and vision tests, making exceptional vision care simple and accessible. For every pair of glasses or sunglasses sold, a pair is distributed to someone in need through their Buy a Pair, Give a Pair program.

Requirements

Excited to work and learn at a fast-paced, high-growth company
Backed by customer-facing experience in a service-minded environment
A proactive, adaptable problem-solver who reacts quickly in unexpected situations
A positive team player who leads by example
Able to effectively communicate with a variety of people
Organized, attentive, and detail-oriented
An energetic self-starter with an entrepreneurial spirit
Interested in fashion and technology
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Responsibilities

Communicate Warby Parker's values and brand philosophy on the sales floor
Delight customers through nothing-but-wonderful service
Demonstrate unparalleled product knowledge and offer exceptional style advice
Dream up ways to reinvent retail and the glasses-shopping experience
Anticipate the needs of your team and customers alike, and be at the ready to lend hand
Help foster an inclusive culture by treating customers and colleagues with respect