Advisor - Upward Bound (50%)

Feather River College•Quincy, CA

7d•Hybrid

About The Position

Under the general supervision of the Director of Upward Bound or the assigned administrator, this position provides advising, outreach, student support, and program assistance services to participants in the Upward Bound/TRIO program and related college readiness initiatives. The role assists participants with navigating educational pathways, understanding postsecondary opportunities, accessing academic and support resources, and developing educational and career goals. It supports equitable access to educational opportunities, college readiness, student engagement, and educational attainment through culturally responsive communication, outreach, coordination, and student support practices. The Advisor serves as a liaison between students, families, schools, faculty, staff, community organizations, and external agencies. The position operates within established policies, procedures, grant requirements, and program guidelines and does not exercise counseling faculty authority, instructional responsibility, independent program authority, or formal supervisory authority over permanent staff. Positions may be assigned to specialized program, outreach, athletic, recruitment, or grant-funded service areas, with assignment-specific duties potentially varying without altering the classification level or scope.

Requirements

Bachelor’s degree from an accredited college or university; and One (1) year of experience in advising, outreach, education support, TRIO programs, student services, youth development, recruitment, or related student-focused services; OR An equivalent combination of education and experience that demonstrates the knowledge, skills, and abilities to perform the duties of the position.
Must possess a valid driver's license and have a satisfactory driving record.
Ability to travel locally and regionally as required by the assignment.
Willingness to work occasional evenings, weekends, summer activities, or off-site events in support of assigned programs and student services.
Knowledge of principles and practices of student support services, outreach, college readiness programs, advising support, and educational access initiatives.
Knowledge of college admissions, financial aid, enrollment, transfer, and postsecondary educational processes.
Knowledge of applicable policies, procedures, regulations, confidentiality requirements, and FERPA requirements related to student records and support services.
Knowledge of basic operational requirements and reporting practices associated with Upward Bound/TRIO and grant-funded educational support programs.
Knowledge of principles of culturally responsive communication, equitable student engagement, and inclusive student support practices.
Knowledge of student support strategies designed to promote educational access, persistence, retention, and success for diverse student populations.
Knowledge of outreach, workshop coordination, presentation, and student engagement practices.
Knowledge of recordkeeping, reporting, data tracking, and file maintenance practices.
Knowledge of standard office software, databases, student information systems, website content tools, social media communication tools, and digital communication platforms.
Knowledge of principles of effective communication, customer service, and interpersonal interaction.
Knowledge of correct English usage, grammar, spelling, punctuation, and business correspondence.
Ability to provide guidance, information, outreach, and student support services within established procedures and guidelines.
Ability to establish and maintain effective working relationships with individuals from diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, ethnic, and lived-experience backgrounds.
Ability to communicate effectively and respectfully with individuals from varied backgrounds, experiences, and perspectives.
Ability to support inclusive and equitable student engagement and service delivery practices that promote educational access and student success.
Ability to coordinate workshops, outreach activities, presentations, campus visits, orientations, summer activities, and student support activities.
Ability to organize, prioritize, and manage multiple assignments, activities, deadlines, and operational processes with attention to detail.
Ability to interpret and explain policies, procedures, deadlines, eligibility requirements, and program guidelines.
Ability to maintain accurate records, documentation, reports, and program data.
Ability to utilize databases, spreadsheets, student information systems, and related technologies effectively.
Ability to develop and maintain informational, outreach, and presentation materials.
Ability to exercise sound judgment, professionalism, discretion, and confidentiality in handling sensitive information.
Ability to adapt to changing priorities, operational needs, technologies, regulations, and student service requirements.
Ability to work independently within established guidelines and collaboratively as part of a team.
Manual dexterity to operate computers, keyboards, and standard office equipment.
Hearing and speech to communicate effectively with individuals and groups in person, virtually, and by telephone.
Vision to read documents, reports, forms, and computer screens.
Ability to move, transport, and set up outreach, workshop, presentation, and program materials and equipment.
Mobility to travel between campus locations, schools, and off-site activities as required by the assignment.
Ability to maintain sustained concentration and attention while performing detailed and interruption-prone work.
Ability to manage frequent interruptions, changing priorities, and competing operational demands.
Ability to respond professionally and effectively to stressful, sensitive, emotionally charged, or high-volume student service situations.
Ability to maintain emotional regulation, professionalism, and composure in fast-paced environments.
Ability to process information accurately and efficiently under time-sensitive conditions.
Ability to maintain confidentiality and discretion when handling sensitive student and program information.
Ability to work under deadlines associated with operational schedules, student needs, grant requirements, and program timelines.
Ability to adapt to evolving operational demands, technologies, procedures, grant requirements, and service expectations.

Nice To Haves

Experience working in a community college, K-12, or other educational environment.
Experience working with TRIO, college readiness, outreach, or educational access programs.
Experience working with diverse student populations, including first-generation, low-income, historically underserved, disproportionately impacted, or nontraditional student populations.
Experience conducting outreach, workshops, presentations, summer programs, or educational engagement activities.
Experience utilizing student information systems, databases, educational technologies, website content tools, or digital communication platforms.
Demonstrated ability to support inclusive and equitable student engagement and educational success initiatives.
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Responsibilities

Provide advising support, guidance, and information regarding educational opportunities, college readiness, financial aid, admissions processes, academic preparation, career exploration, and available support services within established guidelines.
Assist participants with navigating postsecondary preparation, admissions, financial aid, enrollment, and related educational support processes.
Support equitable access to programs, services, and resources for students and participants from diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, ethnic, and educational backgrounds.
Provide culturally responsive communication and student support practices that promote student engagement, educational access, college readiness, persistence, and educational success.
Assist participants in identifying educational, career, financial aid, transfer, and support service resources appropriate to individual needs and goals.
Refer participants to appropriate schools, colleges, counselors, faculty, support programs, community resources, and external agencies as needed.
Coordinate and support workshops, orientations, summer programs, campus visits, presentations, educational activities, outreach events, and student engagement activities.
Assist in outreach and engagement efforts designed to increase participation and educational access for historically underserved and disproportionately impacted student populations.
Support implementation of Upward Bound/TRIO program activities and student support initiatives in accordance with applicable grant requirements and institutional procedures.
Maintain regular communication and follow-up with participants, families, schools, and community partners to support educational engagement and program participation.
Monitor and track participant eligibility, participation, services, academic progress information, and related program activities in accordance with grant and reporting requirements.
Maintain accurate electronic and physical records, documentation, case notes, participation records, and related program data.
Compile, track, monitor, and prepare reports related to assigned activities, participation, student services, and operational requirements.
Develop and maintain outreach, advising, workshop, presentation, and informational materials using print, presentation, website, and digital communication platforms.
Utilize student information systems, databases, spreadsheets, communication systems, and related technologies to support assigned activities and operational needs.
Collaborate with faculty, staff, administrators, schools, families, community organizations, and external partners to support coordinated educational access and student success initiatives.
Foster welcoming, respectful, inclusive, and student-centered interactions with students, families, employees, and community members.
Maintain confidentiality of participant and student information in accordance with FERPA and applicable laws, regulations, District policies, and grant requirements.
Participate in meetings, trainings, professional development activities, committees, and shared governance activities as assigned.
May provide lead direction to student assistants, peer mentors, tutors, or temporary staff.
Perform related duties as assigned.