Advisor TIS Workday and HR Support

Enbridge • Edmonton, AB

1d • CA$81,090 - CA$128,000 • Hybrid

About The Position

As part of the TIS HR Application Support team, this role provides junior to intermediate-level expertise to support, enhance, and stabilize Workday and its related ecosystem. The Advisor works closely with HR and IT stakeholders to deliver secure, reliable, and scalable HR technology solutions while contributing to continuous improvement and project initiatives. If you're passionate about HR technology, problem-solving, and delivering exceptional support, we'd love to hear from you. Join our team and help shape the future of HR service delivery. Note: Internally this role is referred to as Advisor TIS Workday & HR Systems Support

Requirements

• Degree or diploma in Information Technology or a related field, with 4+ years of techno-functional experience (preferably in HR systems).
• Working knowledge of Workday, including integrations and business impact analysis.
• Understanding of HR processes and systems.
• Strong analytical, problem-solving, and critical thinking skills.
• Experience with process improvement, mapping, and re-engineering techniques.
• Strong communication skills, with the ability to engage technical and non-technical stakeholders.
• Experience working in collaborative, distributed teams using tools such as Microsoft 365.
• Knowledge of project management tools and methodologies.

Nice To Haves

• ITIL certification (v3 or higher).
• Experience with HR case management tools (e.g., Neocase).
• Project management certification (CAPM/PMP).
• Experience with automation and AI technologies (RPA, GenAI, chatbots).
• Agile certification (e.g., Scrum Master).
• Advanced Workday configuration and integration experience.
• Strong attention to detail and passion for continuous improvement and innovation.

Responsibilities

• Partner with HR and TIS teams to gather requirements, design, configure, and support scalable Workday solutions across multiple modules.
• Analyze business needs, perform gap and risk assessments, and recommend solutions that improve processes and system performance.
• Troubleshoot and resolve system, integration, and configuration issues, ensuring reliable and efficient service delivery.
• Develop and execute testing strategies, validate requirements, and support project delivery, releases, and system enhancements.
• Create and maintain documentation, calculated fields, reporting tools, and integration support materials.
• Collaborate with stakeholders, vendors, and cross-functional teams to implement value-driven HR technology solutions.
• Stay current on Workday enhancements, industry best practices, and security trends to continuously optimize the platform.

Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid parenthood leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, and have flexible start and end times. Role requirements determine your eligibility for each option.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree