Advisor TIS Field OT Support

Enbridge • Cleveland, OH

33d • Hybrid

About The Position

Enbridge is seeking an Advisor, TIS Field OT Support to enable safe, reliable, and continuous natural gas operations. This role supports the operational technology (OT) infrastructure that underpins SCADA and HMI systems across compressor stations, gas control centers, data centers, and field locations. Join a team that values safety, collaboration, and technical excellence while offering strong career growth, competitive benefits, and a robust pension package.

Requirements

• An Associate’s or Bachelor’s degree holder in Information Technology, Engineering Technology, Computer Science, or a related field (or equivalent OT/SCADA experience).
• A professional with 4+ years of experience supporting SCADA, OT, or industrial control systems in a natural gas, pipeline, or critical infrastructure environment.
• Experienced supporting Windows-based servers, workstations, and endpoints in regulated, high‑availability operational environments.
• Knowledgeable in coordinating patching, maintenance, and change activities within a 24×7 operational setting.
• A strong communicator with the ability to influence decisions, manage cross‑team coordination, and report on technical progress.
• Highly organized, adaptable, and capable of prioritizing tasks effectively in a fast‑paced environment.

Responsibilities

• Coordinate and implement monthly patching for SCADA and HMI servers, workstations, and OT endpoints across compressor stations and gas control environments.
• Provide infrastructure support for SCADA systems hosted in primary and secondary data centers, partnering with SCADA Support and Gas Control teams to ensure system readiness.
• Support OT workstations, thin clients, and field laptops used by Automation and Control systems, including troubleshooting and lifecycle planning.
• Coordinate infrastructure activities with Gas Control, Automation & Controls, and SCADA teams to minimize operational impact during maintenance and outages.
• Track and assess IT, Network, Telecom, and Cybersecurity changes affecting OT systems, mitigating risk and escalating issues when required.
• Support identity, access, and Active Directory operations for OT systems across gas control centers, compressor stations, and LNG facilities.

Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree