Advisor , System and infrastructure operations, maintenance and development

Desjardins • Montreal, QC

9d • Hybrid

About The Position

As an Advisor - System and infrastructure operations, maintenance and development, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization’s needs. You advise and assist clients and partners as part of intervention and development initiatives related to incident prevention, corrective action, IT infrastructure updates, rollout and post-rollout. You recommend solutions to improve or optimize standards, policies and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. You serve as subject matter expert for your unit, clients and partners.

Requirements

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Advanced proficiency of French, both oral and written
• Advanced proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Nice To Haves

• Action oriented
• Business insight
• Customer Focus
• Differences
• Interpersonal Savvy
• Nimble learning

Responsibilities

• Diagnose development teams’ issues, challenges and needs on medium- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes.
• Develop and implement objectives, processes, methods, development tools, solutions and action plans
• Coordinate the delivery of IT solutions
• Analyze data, conduct studies, make recommendations and write report

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior