Advisor, Sales & Operations - In Training
About The Position
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!
Requirements
- High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
- 1 – 3 years related work experience.
- Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
- Ability to progress through a multi-phase, learning certification of Level 1 and 2 assuming increasing responsibility for sales and operations.
- Positive attitude with a willingness to learn and grow.
- Valid driver’s license and acceptable driving record for the previous 3 years
- Must be at least 18 years of age
- Ability to pass a drug test and a background check
Responsibilities
- Greet customers in a friendly, professional manner and create a positive dealership experience.
- Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
- Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
- Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
- Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
- Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
- Support daily dealership operations by helping where needed across departments.
- Maintain vehicle inventory presentation and showroom organization.
- Help maintain operational flow, organization, and accountability throughout the dealership.
- Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.
- Work closely with the sales and management teams to support and achieve dealership goals.
- Be cross-trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
- Contribute to a positive, energetic, and team-oriented workplace culture.
- Adapt quickly to changing priorities and business needs.
Benefits
- Medical, dental, and vision insurance
- 401(K)
- Company paid life insurance policy
- Short and long-term disability coverage
- Tuition Reimbursement
- Wellness Program
- Competitive pay
- Monthly bonus share
- Sales contests
- Paid time off (for full-time roles): wellness days, holidays, and personal time
- Vacation time (for part-time roles)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
