Advisor-Quality Improvement and Patient Safety

Indiana University Health System•Indianapolis, IN

About The Position

Indiana University Health is seeking an Advisor-Quality Improvement and Patient Safety to join its Urgent Care Administration team. This system-level leader analyzes and advances quality and safety across clinical and operational teams throughout the continuum of care, including hospitals, regions, and the IU Health system. The Advisor leads collaborative efforts to develop, implement, and sustain evidence-based standards aligned with regulatory requirements, promoting an organizational culture of quality and safety. The Advisor serves as a catalyst and facilitator for quality improvement and patient safety initiatives, driving systemic changes to enhance patient safety and care quality while providing training and guidance to leaders and team members. The role also provides expert consultation and mentorship to leaders, regions, hospitals, committees, and individuals to support high-value care and outcomes. The Advisor builds relationships with external partners—including the Indiana Hospital Association, Vizient, and the Patient Safety Coalition—as well as IU Health leadership, providers, and team members. In collaboration with these partners, the Advisor helps design strategies, build organizational buy-in, and implement system-wide quality improvement initiatives. The role leads system-wide committees and performance improvement teams, and facilitates quality meetings using expertise in national quality programs, problem identification, analysis and resolution, and quality improvement processes and tools.

Requirements

  • Bachelor's degree.
  • 7–10 years of relevant experience.
  • Lean Six Sigma Green Belt or Certified Professional in Healthcare Quality (CPHQ) certification.
  • Proficiency in MS Office.
  • Demonstrated sustained success in quality improvement projects and change management.

Nice To Haves

  • Master's degree.
  • Clinical licensure.

Responsibilities

  • Analyze and advance quality and safety across clinical and operational teams throughout the continuum of care.
  • Lead collaborative development, implementation, and sustainment of evidence-based standards aligned with regulatory requirements.
  • Promote an organizational culture of quality and safety.
  • Facilitate quality improvement and patient safety initiatives and drive systemic changes to improve patient safety and care quality.
  • Provide training, guidance, mentorship, and expert consultation to leaders, team members, regions, hospitals, committees, and individuals.
  • Build and foster relationships with external partners, IU Health leadership, providers, and team members.
  • Help design strategies, create organizational buy-in, and implement quality improvement initiatives across the system.
  • Lead system-wide committees and performance improvement teams.
  • Facilitate quality meetings and provide expertise in national quality programs, problem identification, analysis and resolution, and quality improvement processes and tools.
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