Advisor, Product administration

Desjardins • Montreal, QC

12d

About The Position

This is a temporary position for 12 months. As a product administration advisor, you will provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You will advise and assist clients and partners, and develop tools, methods, and processes. Your projects and initiatives will require extensive knowledge of your line of work. You will propose recommendations, solutions, and action plans based on the organization’s objectives and priorities. You will share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You will interact with stakeholders working in other fields, making interpersonal savvy essential.

Requirements

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Action oriented
• Business insight
• Customer Focus
• Decision quality
• Differences
• Drive results
• Interpersonal Savvy
• Nimble learning

Responsibilities

• Diagnose issues, challenges and needs to determine target outcomes
• Help develop and implement objectives, solutions, policies, programs and action plans
• Analyze data, conduct studies, make recommendations and write reports
• Recommend solutions to address system use and product administration issues. Take action as needed and coordinate solution implementation
• Interpret and enforce your unit’s policies, practices and processes to comply with industry regulations and requirements

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 11-50 employees