Advisor II, Health Supply Chain, Continuity of Integrated Health Services (CIHS) Project

Catholic Relief Services | CRS • Remote, United States

17h • $82,501 - $100,857 • Remote

About The Position

The Advisor II, Health Supply Chain provides advice, guidance, and support for supply chain management activities and initiatives across the Continuity of Integrated Health Services (CIHS) project, a multi-country initiative supporting Guinea, Liberia, Mali, and Togo. The role supports CIHS country teams in responding to host-government priorities and advancing national supply chain objectives. This may include designing, implementing, and continually improving agile, compliant, and efficient supply chain management systems that support high-quality programming.

The advisor builds the capacity of CIHS country teams and host governments to manage large-scale supply chain systems and activities, including last-mile distribution. The position works closely with project countries, host governments, and CRS’s Global Supply Chain Management team to align activities with national strategies and systems and applicable standards and best practices. Technical advice and guidance help ensure effective and efficient supply chain systems and uphold stewardship, integrity, transparency, and accountability.

This is a remote-global role, open to candidates wherever CRS is registered to work. The position requires willingness and ability to travel up to 40%. The role has no supervisory responsibilities.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• At least 8 years of progressive experience in international supply chain, logistics, or procurement.
• Experience with ERP systems.
• Fluency in English is required.
• Willingness and ability to travel up to 40%.
• Proficiency in MS Office packages and information management systems.
• Strong knowledge of general procurement and trading policies and regulations, international import/export legislation, and customs regulations.
• Understanding of Generally Accepted Commodity Accountability Principles (GACAP).
• Technical expertise in warehouse operations and inventory control, including FIFO/FEFO storage standards, cycle counting, stock reconciliation and root-cause analysis, ABC analysis, batch/lot and expiry management, warehouse layout and space utilization, and loss/shrinkage prevention.
• Experience in mentoring, coaching, facilitation, and training using adult learning principles and practices.
• Strong relationship management skills and ability to influence and gain buy-in from people not under direct supervision.
• Strong written and verbal communication skills, including communication via Outlook and Teams, and ability to be responsive and proactive in a remote working environment.
• Strategic, analytical, organizational, and systems-thinking skills, including the ability to see the big picture and make sound judgments.
• Strong presentation, facilitation, training, mentoring, and coaching skills.
• Proactive, resourceful, and results-oriented mindset.

Nice To Haves

• Fluency in French.
• Experience with Oracle ERP systems.
• Master’s degree in Supply Chain Management, Business Administration, or a related field.
• Professional certifications such as CIPS or APICS.
• Experience managing Global Fund, USG food aid, or other large-scale donor programs.

Responsibilities

• Support the development and implementation of project-wide supply chain strategies, standards, tools, and best practices that engage partners, donors, and governments.
• Contribute supply chain input to CIHS country workplan development and global review, including SCM plans, commodity calculators, procurement plans, and other workplan inputs.
• Represent CRS, as needed, at regional supply chain planning and coordination meetings and forums, and build relationships with donors, peer organizations, and other stakeholders.
• Provide technical assistance and build CIHS country teams’ capacity to implement and strengthen supply chain systems, processes, and policies for programming needs and donor and host-government requirements.
• Support commodity quantification, inventory management, logistics, procurement, warehousing, and distribution, ensuring alignment with host-government plans and objectives.
• Serve as the supply chain subject matter expert, in collaboration with the Digital Health Solutions Advisor, for digital health deployment initiatives, including improving LMIS data quality and supporting effective use of ERP systems such as Oracle.
• Support country teams and host governments in using system capabilities for supply chain planning, execution, and reporting.
• Provide technical assistance to countries and host governments in developing and implementing annual or more frequent quantification and procurement plans, and identify opportunities for procurement rationalization and coordination.
• As requested, assist with reviewing tender documents, including requests for proposals, offers, and due diligence documentation for complex tenders, to support quality and compliance.
• Provide technical assistance to host governments in developing and implementing fleet and driver management systems, including policies, training, and telematics.
• Promote and monitor supply chain performance metrics and KPIs to support continuous improvement, decision-making, and accountability across procurement, logistics, warehousing, and distribution.
• Lead CIHS knowledge management and learning exchange by sharing ideas, solutions, and challenges and strengthening the ability to detect, analyze, and respond to deficiencies.
• Promote harmonized and standardized health supply chain practices across CIHS countries and provide technical assistance in developing tools and procedures tailored to country contexts in collaboration with host governments.
• Model in-country logistics best practices, including warehouse and inventory management, contract management, and last-mile distribution.
• Lead capacity strengthening for the CIHS project by developing and facilitating learning and training strategies, workshops, and conferences, and mentoring staff.
• Support countries in addressing audit findings and implementing corrective actions.
• Promote compliance with donor regulations, CRS policies, and international standards.

Benefits

• U.S.-based staff receive medical, dental, life, and vision insurance and a generous retirement savings plan.
• Benefits for candidates employed outside the U.S. are based on the country of employment or in-country office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level