Advisor - Cycling
About The Position
MEC is more than a store; it's a hub for the outdoor community, a leader in sustainability, and a place where employees can be themselves. Members visit MEC for gear and advice on various outdoor activities like hiking, camping, climbing, cycling, watersports, snowsports, and travel. As a store Advisor, you will help members plan their adventures, connect with them, and provide exceptional service. The role involves sharing real-world experience about products, visual merchandising, assisting other staff, and opportunities for personal growth. This role is ideal for individuals passionate about the outdoors, learning about gear, and connecting with people.
Requirements
- Passion for cycling.
- Ability to work with a diverse, inclusive, hands-on, collaborative team.
- Desire to connect people with quality products to encourage active outdoor lives.
- A "can do" attitude and willingness to learn new things.
- Skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others.
- Good-natured, outgoing, welcoming vibe and genuinely like helping people.
- Customer service mindset; willingness to go out of your way to provide an excellent member experience.
- Ability to lift 50 lb. and walk 10,000 steps per day.
- Curiosity about gear and a desire to learn more.
Nice To Haves
- Product knowledge in camping, climbing, packs or any other outdoor activity is a great asset.
- Previous retail or customer service experience is a plus, not a must.
- Availability to work a variety of shifts between Monday and Friday, 7:00 am and 9:00 pm.
Responsibilities
- Give exceptional member service by matching people with gear that suits their needs.
- Share real-world experience about products.
- Help with visual merchandising.
- Lend a hand to other staffers.
- Chat with members about products and connect them with what they’re looking for.
- Ask open-ended questions to understand members’ needs.
- Share product knowledge and industry-leading advice on gear, including personal recommendations.
- Be part of a team of staffers who takes pride in keeping the store in tip-top shape.
- Help behind the scenes to organize inventory and get members the products they need.
- Spread the word about MEC events and services.
- Learn about new products, technology and features (including sustainability).
- Help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
Benefits
- Competitive hourly rate and clear pay increase program.
- Discounts on gear.
- Extended health and dental plans for you and your eligible immediate family members (for applicable employment statuses).
- Paid time off each year to enjoy an outdoor activity of your choice.
- Opportunities to join outdoor excursions with other MEC staffers.
- Equipment Demonstration Program (EDP) – gear rental program.
- Support for big, expedition-style adventures.
- Access to confidential mental health support, and other work/life support services at no cost.
- Training and product knowledge.
- Growth opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
