Advisor Cybersecurity Fraud Investigations

Enbridge

1d•Hybrid

About The Position

In this fast‑paced, high‑pressure environment, this role plays a critical part in protecting Enbridge’s customers and employees from cyber fraud. As a Tier 2 support specialist within the Cyber Fraud Investigations function, you will be responsible for detecting, investigating, and preventing fraudulent activity across our digital channels. You will also help shape and execute key cybersecurity initiatives that strengthen and mature our program, ensuring we stay ahead of evolving cyber threats. We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. Apply today! #joinourteam

Requirements

Degree/diploma in Information Systems, Information Security, or equivalent work experience.
Minimum 4 years of related experience in IT roles, with a focus on Security, Fraud Investigations, Threat Intelligence, Operations, and incident response.
Strong understanding of Cyber Fraud and Threat Intelligence operations.
In depth knowledge of various IT systems, application frameworks, scanning systems, and threat intel platforms.
Technical expertise with security technologies or like: Anomali, ZeroFox, CrowdStrike, Tenable, Hunchly.
Ability to work on and continuously deliver on numerous competing priorities simultaneously.
Excellent analytical, problem solving, technical writing, verbal communication, and interpersonal skills.
Ability to work with a high level of independence.

Nice To Haves

Knowledgeable on fraud detection and prevention.
Hands on experience with Threat Intelligence platforms.

Responsibilities

Conduct complex investigations into financial crime such as phishing scams, business email compromise, employment scams, credit card scams, identity theft, documents forgery, corporate fraud, financially motivated schemes, and fraud rings.
Collect and preserve evidence from various sources, including OSINT, Research, Victims statements and internal reported cases, ensuring the integrity and chain of custody for potential legal proceedings.
Data analysis and evidence correlation to identify suspicious patterns, perpetrator behavior, tactics techniques and procedures, and other anomalies that could indicate fraudulent activity.
Document the investigation process, findings, and recommendations in clear, comprehensive reports for management, legal counsel, audit, and/or law enforcement.
Perform takedown activities related to Typosquatting domains, fraudulent social networking profiles and sponsored google ads.
Review the Fraud Notification mailbox emails reported by potential victims, collect evidence, provide awareness, answer questions, and provide guidance and support.
Make outbound calls when applicable to potential victims, respond to law enforcement, investigators, and lawyers’ inquiries.
Configure and maintain technology solutions.
Proactively identify potential sources of security or operations-related efficiency opportunities, prioritizing them based on various factors (level of effort, budgetary requirement, timing, operational requirements, and business priorities).
Support daily operations for both the Cyber Fraud and Threat Intel functions within the team.
Develop, enhance, document, and communicate Cyber Fraud practices & standards.
Develop and maintain working relationships with external teams on behalf of CFI & CTI, leading to improved integration to the business and the industry.
Identify, troubleshoot, and ensures resolution of technical issues with the environment.