Advisor, College Access

Heights Philadelphia • Philadelphia, PA

8d • Hybrid

About The Position

The College Success Advisor is responsible for supporting a cohort of college students as they navigate the system of higher education. This includes troubleshooting financial issues, coaching students on academic challenges and connecting them to opportunities related to college and career success. The College Success Advisor also supports programming and events managed by the College Success Team and collaborates as needed with other departments serving students across the organization. The role aims to ensure a successful transition to college for students from Philadelphia high schools and to foster strong matriculation, persistence, and graduation rates for college-going Philadelphia students.

Requirements

• Bachelor’s Degree or equivalent work experience.
• Minimum one year of experience in related field.
• Dedicated remote work area that is quiet enough for employee to concentrate is required.
• Must have homeowner’s or renter’s insurance and the ability to comply with company technology, safety, and health requirements.
• Ability to travel on occasion as required to attend meetings and/or events.
• Ability to frequently operate a computer and other office productivity machinery.
• Ability to lift up to twenty (20) pounds.
• Ability to perform the essential functions with or without a reasonable accommodation.
• PA State background check requirements [PA Criminal, PA Child Abuse and FBI Fingerprint Check] at hire and every five years thereafter.
• Adherence to COVID safety guidelines as required by the Department of Human Services and/or the School District of Philadelphia.

Responsibilities

• Being an informed, supportive and motivational advisor to students navigating higher education.
• Maintaining ongoing contact with college student program participants via multiple channels of communication including email, phone calls, texting and in-person and virtual meetings.
• Connecting collegians with campus and community resources to help them solve issues.
• Establishing and maintaining relationships with campus liaisons who advocate for collegians.
• Visiting campuses to meet with liaisons and students and to understand available resources.
• Organizing group events, both informational and social, to promote peer support and collaboration among student cohorts.
• Collecting, recording and maintaining student data, documents, notes of interactions and student progress in established data management systems.
• Maintaining contact with collegians temporarily out of college, assisting with plans to return to school and/or work.
• Guiding collegians in transition from college to career (e.g., resumes, interview skills, internships, etc.) in collaboration with Career Pathways team.
• Supporting ongoing relationships with PF alumni.
• Reporting to work on a regular basis and is available for occasional after-hours emergency calls and projects.
• Summer duties as assigned by Managing Director, Postsecondary Success.
• May be asked to perform additional duties not listed in the job description as required by business needs.

Benefits

• Generous medical, dental & vision insurance for employees and eligible dependents, which cover 90% of costs for employee coverage
• Paid time off including 17 personal days, 6 sick days, 12 federal holidays and 2 floating holidays, and two (2) week-long office closures, one at the end of the calendar year and another in spring.
• Twelve (12) weeks of paid parental leave to support new parents
• Provision of a technology stipend to offset internet and cell phone costs
• Short and long-term disability coverage
• Semi-monthly staff gatherings and resources for targeted professional development opportunities
• 401(K)-retirement savings plan with an employer matching contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level