Advisor-Cloud & Observability Engineer

Fannie Mae•Plano, TX
•$155,000 - $209,000

About The Position

Fannie Mae is hiring an Advisor-Cloud & Observability Engineer to advise team members on the design and implementation processes for technological structures. The role creates solutions with a process-driven perspective and develops processes for maintaining or updating existing structures. It provides architectural leadership and technical guidance for enterprise platforms and cloud-native solutions, especially those built on AWS, while establishing observability patterns and standards across applications, platforms, and infrastructure. The position partners with engineering and other teams to translate business and functional requirements into scalable architectures, evaluate existing and emerging technologies, and guide implementation through architecture documentation, standards, and recommendations. The role also influences technical direction across multiple teams by communicating architectural decisions and trade-offs to technical and non-technical stakeholders. The position requires at least six years of relevant technology experience, significant exposure to AWS, and experience providing architecture patterns and guidance across engineering teams. A bachelor's-level degree is required. The hiring range is $155,000 to $209,000, and the position is eligible to participate in a Fannie Mae incentive program. Fannie Mae offers a broad range of health, life, voluntary lifestyle, and other benefits and perks. For most roles, employees are expected to work onsite regularly at a designated office; cadence is determined by the manager. Reasonable commute proximity is preferred unless the role is listed as open to remote.

Requirements

  • At least 6 years of experience in technology, software engineering, cloud engineering, platform engineering, or solution/enterprise architecture.
  • Experience designing or supporting solutions in cloud environments, with significant exposure to Amazon Web Services (AWS).
  • Experience developing architecture patterns and providing technical guidance across multiple engineering teams.
  • Working knowledge of observability concepts, including metrics, logging, distributed tracing, dashboards, alerting, and telemetry.
  • Familiarity with OpenTelemetry (OTel) and distributed tracing concepts.
  • Experience designing or evaluating distributed, cloud-native, microservices, or event-driven architectures.
  • Strong understanding of application resiliency, scalability, performance, availability, and operational support considerations.
  • Ability to communicate complex technical concepts and architecture decisions to engineering teams, technology leaders, and business stakeholders.
  • Bachelor's-level degree required.

Responsibilities

  • Provide architectural leadership and technical guidance for enterprise platforms and cloud-native solutions, with an emphasis on AWS.
  • Define and promote architecture patterns and standards for observability across applications, platforms, and infrastructure.
  • Partner with engineering teams to incorporate metrics, logs, distributed tracing, dashboards, alerting, and service health monitoring into solution designs.
  • Guide adoption and implementation of industry standards such as OpenTelemetry for telemetry collection and distributed tracing.
  • Evaluate existing technology architectures and identify opportunities to improve reliability, scalability, operational visibility, and supportability.
  • Translate business and functional requirements into scalable technical architectures, balancing performance, resiliency, security, cost, and operational considerations.
  • Collaborate with application, platform, cloud, security, and operations teams to define reusable architecture patterns and governance processes.
  • Assess emerging technologies and industry practices related to cloud architecture, observability, telemetry, and application performance monitoring.
  • Develop architecture documentation, reference architectures, technical standards, and recommendations to guide implementation teams.
  • Influence technical direction across multiple teams by communicating architectural decisions, trade-offs, and recommendations to technical and non-technical stakeholders.

Benefits

  • Broad range of health, life, voluntary lifestyle, and other benefits and perks supporting physical, mental, emotional, and financial well-being.
  • Eligible to participate in a Fannie Mae incentive program.
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