Advising and Student Success Coordinator

Endicott College

8d•$53,000 - $60,000•Onsite

About The Position

The Advising & Student Success Coordinator in the Gerrish School of Business, reporting to the Assistant Director, Student Advising & Success, supports student academic achievement and engagement through advising, course programming, and administrative coordination. Endicott College is a vibrant community located on Boston’s North Shore, with a beautiful oceanfront campus in Beverly, Massachusetts. We’re known for combining academic excellence with hands-on learning, and we take pride in fostering a supportive environment for both students and employees. Working at Endicott means joining a close-knit campus community where your contributions matter and where collaboration, creativity, and professional growth are valued.

Requirements

Bachelor’s degree required
Minimum of 2 years of professional experience
Excellent interpersonal, written, and verbal communication skills
Demonstrated ability to collaborate effectively as part of a team
Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel
Positive, student-centered attitude with a commitment to providing exceptional service

Nice To Haves

Master’s degree preferred
Experience in academic advising, student success, or counseling preferred
Knowledge of learning styles, evidence-based learning strategies, and academic success techniques preferred
Experience with Workday preferred, but not required

Responsibilities

Provide direct academic advising to students, offering guidance on course selection, degree requirements, and academic policies. (Up to 100 students).
Monitor student degree progress, respond to academic alerts, and connect students with campus resources and tutoring.
Utilize technology and data to track student progress, identify areas of concern, and develop targeted interventions.
Coordinate students with appropriate campus resources for assistance.
Develop and maintain advising resources, including Advising Portal website content and training materials.
Engage in professional development to maintain knowledge of best practices in academic advising.
Maintain accurate records and ensure compliance with advising and student systems (e.g., Sona, Gull Central, etc.).
Support advising initiatives and programs to enhance student success, especially for first-year, transfer, and at-risk students.
Coordinate and promote student success events such as Study Slams, GSB Ambassador Programming, Student Workday training, etc.
Design, create, and distribute promotional materials for student success events and tutoring opportunities.
Collaborate with Endicott partners (e.g., Academic Success) and faculty to create a seamless network of support.
Supervise and support student clubs and collaborate with the Assistant Director and Deans on student engagement initiatives.
Assists students with academic difficulties and responds to queries about students from faculty and staff.
Escalate complex or high-risk student issues to the Assistant Director and Deans
Perform other job-related duties as assigned to support operational needs, student success initiatives, and institutional priorities.
Support admissions-related activities, including executing key admissions and recruitment events (including Open House, Academic Focus Day, Admitted Students Day, Move-In Day, and Orientation).
Coordinate with Deans and Admissions on marketing the school to prospective students and parents, and interface with tour guides.
Identify programs and prospective students for targeted admissions outreach
Be an active participant in the life of the College by attending and supporting key events like Commencement, Homecoming, and other all-hands-on-deck gatherings.
Show a spirit of collaboration and community involvement, including volunteering when possible.