Partnership Manager

Michigan College Access Network•Lansing, MI

5h•Onsite

About The Position

The Advising and Coaching Partnership Manager oversees a caseload of 15–20 MCAN AmeriCorps Members located throughout Michigan. The role ensures that members comply with AmeriCorps and program policies and expectations, that host sites foster a college-attainment culture, and that members support Michigan students in pursuing college degrees or certificates. The manager also helps site supervisors and local partners understand program requirements and meet expectations. The position builds and sustains relationships with partner high schools and college campuses, supports effective and lasting college-access and success practices, and connects partners with MCAN initiatives and resources. It uses ongoing data and formal reporting to set and track outcome goals, assess sites and member progress, and plan support and training. The manager coaches and evaluates AmeriCorps Members and host sites, supports compliance and accountability, and works with the Lead of Advising and Coaching on program administration, training, recognition, and member retention and post-service planning. The role champions equity-centered practices and contributes to organizational meetings, cross-functional work, professional development, and MCAN’s mission. It is full-time, in-person in Lansing, Michigan, with statewide travel expected. The position is salaried and exempt.

Requirements

Bachelor’s degree.
Three to five years of experience with supervision and management.
Three to five years of experience in a college access or success-related field.
Ability to collaborate across departments on multiple projects and timelines and work independently with minimal management in a fast-paced environment.
Critical thinking and problem-solving ability, attention to detail, and follow-through on assigned tasks.
Ability to work efficiently and meet established deadlines.
Strong interpersonal skills and ability to work effectively as part of a team.
Passion for the nonprofit and education sectors, especially postsecondary attainment.
Strong written and verbal communication skills.
Ability to work for prolonged periods at a computer while sitting or standing.
Ability to lift 20 pounds at times.
Ability to access and navigate the organization’s office facilities.
Ability to travel regularly in-state and nationally, including overnight stays.

Nice To Haves

Master’s degree.

Responsibilities

Build and maintain collaborative relationships with partner high schools, campuses, and their administrators and staff; communicate regularly and work jointly to resolve partnership issues.
Support sustainability of college access and success work at host sites, including bridging AmeriCorps service terms, supporting sites without a placed member, preparing new partners, and helping sites build lasting systems.
Identify and share effective practices from host sites.
Connect AmeriCorps Members and host sites with relevant MCAN initiatives, departments, staff, programs, professional development, grants, and convenings.
Represent the department in second-round interviews and share recruitment materials to support member placement within the assigned caseload.
Support the Lead of Advising and Coaching in program administration and grant or funder requirements.
Coordinate with members and host sites to set outcome goals, track and analyze progress using program materials and real-time data, and implement strategies to support college-access and success goals.
Participate in monthly departmental strategy meetings and use current context to identify support needs and develop impact strategies.
Complete quarterly reports assessing progress, identifying strategies to improve metrics, evaluating host sites, and planning support or training for the assigned caseload.
Facilitate in-person or virtual meetings for ongoing learning and connection, including professional development and sharing best practices.
Travel to partner sites and communities to build and maintain local relationships with college access networks, scholarship programs, community organizations, college-attainment initiatives, and higher education institutions; conduct approximately two site visits per program year.
Collaborate across MCAN programs to maximize opportunities and minimize redundancy.
Develop, refine, and share resources with members, sites, and stakeholders to promote consistency across partnership-manager caseloads and the department.
Set clear goals, expectations, and accountability measures aligned with departmental and organizational priorities.
Develop systems to track member performance and service deliverables, coach members with site supervisors, and apply program discipline and documentation procedures when expectations are not met, in collaboration with the department lead and Human Resources.
Complete formal member evaluations at least twice a year in partnership with on-site supervisors.
Use partnership assessment tools and tracking systems to evaluate host sites’ alignment with their MOUs and AmeriCorps policies, and coach sites when improvement is needed.
Work with the Lead of Advising and Coaching to plan and deliver member training and professional development, assess training needs, arrange training, finalize content, secure speakers as needed, evaluate effectiveness, and follow up on implementation.
Work with the department lead to recognize members and sites through online and social media highlights, award nominations, local recognition, and sharing success stories.
Develop resources and support members’ retention and planning for life after AmeriCorps, including discussing aspirations and connecting members with relevant options.
Lead and champion equity-centered strategies, policies, and practices within areas of responsibility, and contribute to an inclusive workplace culture.
Participate in organizational meetings, cross-functional initiatives, continuous learning, professional development, and organizational improvement efforts.
Support organizational priorities and initiatives, departmental goals and strategies, and other duties as assigned.

Benefits

Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Education support program
Employee development program
403(b) retirement plan with a standard 4% employer contribution and up to an additional 3% match
240 hours of paid time off
13 paid holidays
Six weeks of fully paid parental leave
Employee assistance program
Downtown Lansing parking permit
Cell phone reimbursement