Advice RN - Nurse Advice Call Center

Providence • Brea, CA

2d • Onsite

About The Position

This posting is for multiple openings of a Call Center Advice RN at The Nurse Advice Call Center in Brea, CA! We offer Part Time and Full Time positions, based on availability. Please ask at the time of interview! Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources. In addition, this position will be responsible for educating the caller regarding immediate health care advice, possible health related risks, as well as wellness/prevention behaviors and opportunities. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• Graduate of an accredited school of nursing
• California Registered Nurse License upon hire
• Case management or acute care experience in a healthcare setting
• 2 years - Acute or ambulatory nursing experience

Nice To Haves

• 2 years case management or acute care experience in a healthcare setting
• 7 years Acute or ambulatory nursing experience
• Bachelor's Degree - Nursing or related field

Responsibilities

• Triaging incoming calls
• Assessing needs
• Providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources
• Educating the caller regarding immediate health care advice, possible health related risks, as well as wellness/prevention behaviors and opportunities

Benefits

• Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level