Advice Nurse, Mental Health Work From Home

Sutter Health•Town of Ashford, NY

5d•Remote

About The Position

The Virtual Behavioral Health Transfer Center RN is a Registered Nurse who provides competent and thorough intake services by conducting initial screening of psychiatric and medical needs of all incoming referrals for psychiatric and chemical dependency admissions. Utilizes virtual assessment skills through phone triage and patient assessments including triaging patients in acute crisis and disposition to correct level of care.

Requirements

Graduate of an accredited school of nursing
RN-Registered Nurse of California (will need to obtain prior to date of hire)
RN-Registered Nurse in State of Residence
1 year of mental health experience
2 years of practical nursing in a hospital, clinic, urgent care, or emergency room/department.
Professional knowledge of clinical nursing protocols, regulations and institutional standards of care and risk management with an emphasis in the areas of disease processes, emergencies, health sciences and pharmacology.
Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology, including a working knowledge of state and federal regulations and guidelines.
Solid analytical and project management skills, including the ability to analyze problems, situations, practices, and procedures, reach practical conclusions, recognize alternatives, provide solutions, and institute effective changes.
Communication, interpersonal, and interviewing skills, including the ability to build rapport and explain medical lab results or sensitive information clearly and professionally to diverse audiences (patients, staff, and doctors).
Proficient computer skills, including Microsoft Office Suite and experience working electronic medical/health records.
Ability to work independently, as well as part of a multidisciplinary team, while demonstrating exceptional attention to detail and organizational skills.
Ability to manage multiple priorities/projects simultaneously, sometimes with rapidly changing priorities, while maintaining event/project schedules.
Ability to recognize unsafe or emergency situations and respond appropriately and professionally.

Responsibilities

Conduct initial screening of psychiatric and medical needs of all incoming referrals for psychiatric and chemical dependency admissions.
Utilize virtual assessment skills through phone triage and patient assessments.
Triage patients in acute crisis and disposition to the correct level of care.
Ensure the privacy of each patient’s protected health information (PHI).
Analyze possible solutions using precedents, existing departmental guidelines and policies, experience and good judgment to identify and solve standard problems.
Build collaborative relationships with peers, physicians, nurses, administrators, and the public to provide the highest quality of patient care.