Advantage Services & Program Coordinator

CommonBond Communities • Saint Paul, MN

65d • $25

About The Position

Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that all people can thrive with the right support and opportunities. Today, over 13,000 people-families, seniors, veterans, and people with disabilities and other barriers-call a CommonBond community "home." Our core values are Respect, Integrity, Partnership, Innovation, and Excellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.

Requirements

• Associate or Bachelor's degree in human services, education, social work, or related field; or at least three years of experience in a related field.
• Two years of experience in human services, case management, or youth/teen program development.
• Experience working with ethnically, socially, and economically diverse populations.
• Familiarity with issues of housing stability, mental health, chemical health, and/or homelessness.
• Knowledge of community resources and service networks.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency with MS Office and web-based platforms.
• Ability to work occasional evenings and weekends.
• Reliable transportation and the ability to travel between sites.

Nice To Haves

• Experience in supportive housing, social work, or youth development.
• Knowledge of evidence-based interventions (e.g., motivational interviewing, Illness Management Recovery).
• Crisis intervention and de-escalation skills.
• Supervisory experience with staff, volunteers, or interns.
• Bilingual or multilingual skills.

Responsibilities

• Connect residents to community-based resources and support ongoing service linkages.
• Respond to crises and coordinate with internal and external partners.
• Collaborate with property management and residents to address lease violations and housing stability and sustainability concerns.
• Mediate conflicts and assist residents in resolving issues that place tenancy at risk.
• Facilitate educational and skill-building activities, including financial literacy, wellness, home management, and work-readiness skills.
• Plan and deliver out-of-school-time programming for teens with a focus on academic support, leadership, social skill development, and post-secondary planning.
• Organize enrichment and community exploration activities during the school year and summer.
• Support teens in college and career readiness, including applications, financial aid, and transition skills.
• Establish and enforce program guidelines for participation and behavior.
• Maintain an engaging and safe physical environment for teen activities.
• Recruit, train, and support volunteers for teen and resident programs.
• Maintain volunteer participation records and communicate with Volunteer Coordination staff.
• Develop and sustain partnerships with schools, nonprofits, and community organizations to expand resident opportunities.
• Identify and pursue resources (financial, in-kind, volunteer) to support program delivery.
• Supervise, train, and mentor program staff or interns as assigned.
• Evaluate performance and support professional growth.
• Participate in supervisor trainings and internal leadership development.
• Implement assessment and evaluation tools to track resident and program outcomes.
• Contribute to program quality improvement and respond to evolving resident and community needs.
• Maintain accurate data entry and reporting for funders, compliance, and internal systems.
• Collaborate with housing, services, and property management teams to support residents.
• Contribute to community-building efforts, including resident councils, newsletters, and events.
• Maintain strong relationships with residents, community leaders, and external partners.
• Participate in Advantage Services team meetings, trainings, and organizational initiatives.

Benefits

• Work-life balance
• Employee referral program
• Benefits based on eligibility: Health insurance, Dental, Vision, PTO, Sick Time, Floating Holiday, Employer matching, 401(k), STD/ LTD, Life insurance, and a variety of employee-paid benefit options
• A respectful and growth-oriented workplace
• Employee recognition and rewards program
• A chance to make a difference in the community!
• Ongoing training and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: Associate degree
• Number of Employees: 251-500 employees