Employment Services Program Coordinator

Toolworks-posted 5 days ago
Full-time • Manager
Hybrid • Sf, CA
251-500 employees
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Toolworks is hiring an Employment Services Program Manager to lead day-to-day program operations and supervise Job Coaches supporting adults with disabilities at their jobs within in the community. If you've worked as a Job Coach, Employment Specialist, Case Manager, or Program Supervisor, this role is a great next step into program leadership while staying connected to the work in the field.

  • Supervise and support employment‑support staff to ensure high‑quality service delivery.
  • Coordinate daily operations, staff schedules, and client placements across multiple sites.
  • Oversee the development and implementation of person‑centered plans, assessments, and service goals.
  • Build and maintain partnerships with employers, volunteer sites, and community programs to enhance client opportunities.
  • Monitor and support compliance with state and federal regulations, safety protocols, and program standards.
  • Review and submit accurate documentation, including case notes, billing, and performance data.
  • Provide direct instruction and on-site support to individuals with disabilities as needed, modeling best practices for coaching and skill-building.
  • Minimum 2 years' experience working with adults with disabilities in a community setting.
  • At least 1 year of experience supervising or training staff.
  • Strong documentation, organization, and time management skills.
  • Proficiency with Microsoft Office and digital documentation platforms.
  • Comfort with learning new systems.
  • Willingness and ability to work flexible hours and travel between program sites as needed.
  • First Aid & CPR certification (or willing to obtain).
  • Bachelor's degree in Human Services, Special Education, Rehabilitation Counseling, or related field.
  • Experience in day programs, supported employment, or community integration.
  • Bilingual in Spanish, Cantonese, or ASL.
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Paid vacation, sick leave, and holidays
  • Tuition reimbursement and professional development support
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