Program Services Coordinator

County of Alameda•Hayward, CA

13h

About The Position

Under general direction, Program Services Coordinators coordinate the services available for specific target groups in Alameda County with particular reference to social services, health services, probation, research and development services, and services dealing with information and referral, transportation and escort. Incumbents serve as liaisons between county and community organizations, provide advice and assistance to strengthen existing agencies, locate gaps in services, develop plans for the provision of needed services, and evaluate initial requests for funding from public and private providers of services to target groups. Please CLICK HERE for the full job description.

Requirements

The equivalent of six years of experience in a human services field, including one year of experience performing duties involving community liaison or outreach functions or multi-program coordination function.
A bachelor's degree in sociology or a closely related field may be substituted for the equivalent of four years of the required general experience. A master's degree in Social Welfare or a closely related field may be substituted for an additional year of experience
Possession of a valid California Motor Vehicle Operator's license.

Nice To Haves

Exceptional communication skills, both written and oral, with the ability to communicate effectively with diverse audiences and in a variety of contexts
A demonstrated commitment to community engagement and community-building utilizing inclusive outreach and engagement practices
Sensitivity to the interests of a wide range of stakeholder groups, strategic partners, elected officials, and administrative colleagues
Experience working with, or in, a public or governmental organization serving large, complex urban environments
Ability to design, implement and manage multiple or ongoing programs/projects
Strong community ties, capable of identifying opportunities and taking action to build strategic work relationships between own area of focus and with other areas, teams, departments, units or organizations to achieve business goals
Ability to seek or collect and synthesize information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal or judgment
Drive and focus; setting high goals for personal and group accomplishment, monitoring progress toward goals and tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
Ability to identify and understand how internal and external issues impact the community and work of the organization
Ability to obtain information and identify key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values
Experienced, strong collaborator and consensus builder
Ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or backgrounds, making the most effective use of capabilities, insights and ideas of all individuals
A set of values characterized by humility, innovation, compassion, collaboration, service excellence and responsive leadership.

Responsibilities

Monitor and evaluate community-based programs providing services to the public.
Develop and use needs assessments.
Establish measurable objectives for community programs.
Promote cooperative joint efforts among divergent groups.
Work effectively with others and dealing tactfully with sensitive problems involving divergent viewpoints.
Develop comprehensive reports and presenting them clearly to the public and others.
Keep informed of community activities and problems involving the target groups.
Enlist the aid and cooperation of various public and private agencies and groups.
Communicate effectively in oral and written form.
Analyze problems and situations to develop an appropriate course of action.

Benefits

Medical – HMO & PPO Plans
Dental – HMO & PPO Plans
Vision or Vision Reimbursement
Share the Savings
Basic Life Insurance
Supplemental Life Insurance (with optional dependent coverage for eligible employees)
Accidental Death and Dismemberment Insurance
County Allowance Credit
Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
Short-Term Disability Insurance
Long-Term Disability Insurance
Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
Employee Assistance Program
Retirement Plan - (Defined Benefit Pension Plan)
Deferred Compensation Plan (457 Plan or Roth Plan)
12 paid holidays
Floating Holidays
Vacation and sick leave accrual
Vacation purchase program
Management Paid Leave
Catastrophic Sick Leave
Pet Insurance
Commuter Benefits Program
Guaranteed Ride Home
Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
Employee Discount Program (e.g. theme parks, cell phone, etc.)
Child Care Resources
1 st United Services Credit Union