Program Coordinator - Youth Services

The Arc of Washington County • Hagerstown, MD

12d • $19 • Onsite

About The Position

Start a meaningful career supporting youth in residential care. The Arc of Washington County (since 1952) is hiring a Program Coordinator to provide administrative support, maintain compliance and documentation, and deliver up to 20 hours/week of direct support as needed.

Requirements

• High School Diploma or GED.
• 1+ year residential experience required; clerical/administrative experience preferred.
• Valid U.S. driver’s license with 2+ years driving experience ; able to safely transport individuals.
• Ability to provide direct care and implement physical interventions if necessary.
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint.
• Attend New Hire Training — M–F, 8:30 AM–5:00 PM for first 3 weeks + 2 days .
• Must pass comprehensive background checks (state & national), fingerprinting, drug screen, and physical/ergonomic testing.

Nice To Haves

• clerical/administrative experience preferred.

Responsibilities

• Provide administrative & clerical support to Youth Services.
• Maintain monthly timelines, service documentation, and end-of-month paperwork.
• Complete petty cash, mileage logs, youth allowances, purchase receipts.
• Maintain client records per COMAR, DHS-SSA, DDA, and agency policy.
• Provide up to 20 hours/week direct support (appointments, absences, emergency coverage).
• Review documentation for quality assurance, billing accuracy, and compliance (attendance, drills, care tracker).
• Support CARF accreditation tracking and required documentation.
• Coordinate bulk supply orders (clothing, bedding, priority items).
• Maintain resource guides, schedule quarterly reviews, prepare service plans and youth handbooks.
• Participate in Emergency On-Call rotation; perform other duties as assigned.

Benefits

• Health, dental & supplemental insurance (shared cost)
• Company-paid life insurance & short-term disability
• 403(b) retirement plan with company match
• Paid Time Off + 7 paid holidays
• Professional development & growth opportunities
• Casual dress code, employee appreciation events
• DSP Certification Bonus Program Earn $1,500–$2,000 per certification level in Year 1 (multiple levels possible — up to potential total based on levels completed). Annual bonuses continue while certification is maintained.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED