Advanced Weapons Business Process Leader

Northrop Grumman • New York, NY

5d • $139,000 - $208,600 • Remote

About The Position

Northrop Grumman’s Defense Systems Chief Information and Digital Office is seeking a Staff Business Process Leader to provide Global Supply Chain and Quality, Manufacturing and Infrastructure S/4 ERP support. The position supports the Defense Systems transition from Costpoint to S/4HANA and provides Level 2/business process leader support for Defense Sector program ERP requirements. The role focuses on ongoing process support, adoption, standardization, and ERP transformation across assigned business areas. Remote work is available, with travel of up to 25% for colocations and onsite support or training.

Requirements

• At least 12 years of relevant experience with a bachelor’s degree in science, 10 years with a master’s degree, or 8 years with a Ph.D.; 18 total years of relevant work experience may substitute for a degree where appropriate.
• Experience in manufacturing engineering processes.
• Understanding of SAP modules and functionality, including BOMs, routings, shop-floor routing functionality, production models, and change management processes.
• General knowledge of troubleshooting tools and techniques for hardware, software, configuration, and integration issues.
• Knowledge of systems architecture, integration, SAP support methodologies, and how S/4 integrates with other modules and external systems.
• Ability to thoroughly test ERP functionality and create documentation for configurations, processes, and user manuals.
• Experience with system updates, configurations, and basic system troubleshooting.
• Experience providing remote support.
• Ability to solve problems quickly and thoroughly, with analytical problem-solving, root-cause analysis, and mitigation skills.
• Ability to work independently while remaining aware of the larger systems infrastructure.
• Ability to manage competing priorities in a fast-paced, matrixed environment.
• Drive, enthusiasm, and attention to detail.
• Time-management skills and a proven ability to complete tasks on schedule.
• Strong written and oral communication skills.

Nice To Haves

• Direct experience in SAP support and operations.
• Direct experience with SAP support tools and methodologies.
• Direct experience with change management methodologies.
• Background in manufacturing, supply chain, or operations to understand Defense Systems business context.

Responsibilities

• Provide full-time support for ongoing operations, process adoption, and standardization in assigned functional and business areas.
• Transform business processes and support growth through process simplification and ERP rollouts across P&L and business views.
• Serve as a subject matter expert in designing common global processes, creating a global process template, and maintaining its integrity.
• Engage business subject matter experts and translate their needs into solutions for the business and its customers.
• Train and assist site leads on processes, SAP transactions, and implementation activities, including site CRP, process adoption, cutover strategies, training, and go-live activities.
• Partner with site functional leaders on change management and guide sites in adopting global processes while preserving the template.
• Assist sites with UAT, own test scripts, ensure readiness quality, and coach sites during UAT execution.
• Lead end-user training with site functional leads.
• Guide site teams on master data cleansing and cutover, and map operational end-user roles and responsibilities based on global processes.
• Manage SOX deliverables for the function and coordinate with the global STAT leader to ensure compliant solutions.
• Proactively manage issues and resolve project risks.
• Analyze and manage ERP changes resulting from acquisitions, legal entity restructuring, and rooftop consolidations.
• Perform incident management, change management, system monitoring and health checks, new request support, patch and regression testing, user training, and documentation in the defined process area.

Benefits

• Health insurance coverage.
• Life insurance.
• Disability insurance.
• Savings plan.
• Company-paid holidays.
• Paid time off for vacation and/or personal business.
• Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior