Advanced Underwriter

WoodmenLife•Omaha, NE

4d•Remote

About The Position

In this role, you will evaluate applications for life insurance to determine insurability by investigating the applicant’s financial, medical and non-medical background. You will be responsible for the final action of acceptance, modification or declination due to risk within assigned approval limits. WoodmenLife is one of the best places to work in Omaha, with more than 135 years of service rooted in purpose and community. Since 1890, WoodmenLife has been dedicated to helping hardworking Americans secure their families’ financial futures and leave a lasting legacy. As a purpose‑driven, not‑for‑profit life insurance company, our commitment is to our members and the communities they call home. As a member of the WoodmenLife family, you’ll join others who share a commitment to family, community, and country.

Requirements

High School diploma or equivalent education/experience.
Three to five years previous experience working in a medical field or as an underwriter in the insurance industry.
Excellent interpersonal skills demonstrated through critical thinking, conflict resolution, ability to problem solve and make sound decisions.
Ability to be self-motivated, work with high level of concentration, display a high attention to detail and reading comprehension.
Ability to organize and prioritize work in order to effectively meet deadlines in a high stress environment.
Ability to work across multiple operation systems.
Strong written and verbal communication skills with the ability to explain reasoning effectively.
Ability to maintain confidentially, sensitivity and professionalism in difficult situations.
Ability to work effectively in a team environment and be seen by others as a leader. Must possess the ability to provide co-workers with effective and constructive performance feedback.
The ability to provide seamless, trustworthy, attentive and resourceful (S.T.A.R.) customer service.
Engages well with others and are passionate about providing an exemplary customer experience.

Nice To Haves

College degree in a related field preferred.
Knowledge and demonstrated experience using medical terminology, medical disorders, and their significance to life insurance is desired.
Strong negotiation and presentation skills desired.
Completion of LOMA 280, 290, 311, ALU 101 (ALU Certificate); and EKG class preferred.

Responsibilities

Responsible for the accurate evaluation and processing of life insurance applications up to $1,500,000 from preliminary review to final risk assessment.
Underwrites new and inforce individual life insurance applications, simplified and Family Term Life applications within guidelines set for the issuance of policies as assigned; determining whether to accept, modify, or decline a risk within assigned approval limits. This is done through the evaluation of an individual’s medical history or physical condition, occupational/aviation/avocation hazards, financial background, insurable interest, insurance currently in force, and other information pertinent to the decision.
Analyzes the impact of decisions on inforce certificates, and takes appropriate action, making any changes to existing business as required.
Balances all decisions based on the risk/expense to WoodmenLife and the desire to issue business.
Communicates with the Sales Force, Medical Facilities, Vendors, Insurance Companies, Reinsurers, Applicants/Members, Underwriting Management, or Medical Director to gather information on which to base decisions, and to discuss underwriting actions.
Identifies potential fraud/misrepresentations. Advises appropriate individual/areas on these cases for further action.
Reviews and takes action on reinstatements and changes on existing policies as workload requires.
Researches complaints related to underwriting decisions and develops verbal and written responses.
Ensures that all work is completed within the department’s time service standards.
Processes second stamp review of assigned cases within approval limits.
Assists in the development and delivery of training to underwriters as assigned.
Develops and delivers presentations on pertinent topics as required.
Continually reviews and analyzes the workflow to provide efficient service and to meet service level goals. Makes recommendations for changes that enhance the process and improve customer service.
Assists team supervisor in evaluating lower level underwriters based on observations of cases reviewed, questions asked, and the underwriter’s general abilities.