Advanced Therapies Nurse Coordinator

Shields Advanced Therapies•Los Angeles, CA

About The Position

Advanced therapies represent one of the most significant shifts in modern healthcare, yet health systems face substantial operational, clinical, and financial barriers to adoption. Shields Advanced Therapies was created to solve this challenge, partnering with leading academic medical centers and pharmaceutical companies to build the infrastructure necessary to bring these breakthrough treatments to more patients. The company is led by a seasoned leadership team and is grounded in Shields' longstanding commitment to culture, hospital partnership, and delivering better patient care at the lowest possible cost. Today, Shields Advanced Therapies is anchored by 8 of the Top 20 Academic Medical Centers in the United States and Shields' 40+ year track record of partnering with over 1,000 hospitals across 43 states provides a natural channel for continued expansion. Overview of USC & Shields Advanced Therapies Joint Venture Keck Medicine of USC has partnered with Shields Advanced Therapies to implement and expand clinical support, operations, and technology across all USC programs delivering advanced therapies to patients. By investing in new resourcing, infrastructure, and technologies, this business unit will serve as a horizontal support partner across 50+ disease programs, inpatient and outpatient sites of service, and all participating USC network facilities. In addition to developing a comprehensive program within USC, Shields Advanced Therapies plans to leverage the Joint Venture's infrastructure to deploy a hub and spoke model to extend USC's best-in-class care and advanced therapies service model across the greater Southern California market. Role Overview The Advanced Therapies Nurse Navigator provides comprehensive coordination of all services and systems to provide an organized and efficient multi-disciplinary team approach for the care of patients receiving advanced therapies at USC. The role will help to shape the development and evolution of advanced therapies at USC, serving to enhance its overall effectiveness, productivity, and quality. This position serves as the glue for facilitating an organized and comprehensive approach to the management of patients undergoing advanced therapies across settings of care and the trajectory of illness - delivering the best possible clinical outcomes, patient satisfaction, and provider satisfaction in the process. The role reports to the Advanced Therapies Clinical Operations Manager.

Requirements

4+ years of oncology, bone marrow transplant, cellular therapy, and/or gene therapy experience
Registered Nurse licensure required – CA preferred
Bachelor's degree required

Nice To Haves

Previous Nurse Navigation or Care Coordination experience preferred

Responsibilities

Coordinate the entry and integration of prospective patients into and through the advanced therapies care journey, ensuring timely evaluations and collaboration among the different disciplines involved, including but not limited to the following duties:
Execute bespoke pathways tailored to each product covered by the advanced therapy program across USC service lines and therapeutic programs
Develop timeline for therapy based on patient status, product availability, and program schedule
Ensure evaluations including testing are completed in accordance with program SOPs and in the appropriate timeframe to meet timeline
Coordinate with manufacturers to ensure manufacturing slot is secured and facilitated and financial assistance is facilitated and secured (if appropriate)
Coordinate with insurer, pharmacy vendors and/or USC pharmacy to ensure mobilization medications are available within desired timeframe
Communicate with patients and caregivers across care journey, including appointments, testing and procedures, consents, and documentation
Collaborate with the inpatient and outpatient medical care teams and other services (apheresis, radiology, radiation therapy, cell therapy laboratory, OR, etc.) to coordinate and schedule mobilization, collection, admission and infusion
Coordinate with relevant stakeholders if/when there is overlap with research (expanded access protocol, off-label use, etc.)
Assess patient/family physiologic, psychosocial and financial needs. Based upon assessment, make recommendations to social work, financial planning, etc.
Coordinate transportation, housing, meals, and other patient support programs
Educate patients and families to assist in understanding the disease, processes and procedures related to mobilization, collection and infusion of advanced therapy products
Collaborate with program's Financial Coordinators to ensure all required approvals are obtained for procedures as appropriate
Coordinate all aspects of patient's care, from enrollment to transition of care, and through all follow ups, including facilitating data collection requirements
Transition patient to appropriate team within or outside of USC
Accountable to ensure that all patients who are being evaluated receive care in an organized, consistent, efficient, and high-quality manner
Participate in the development of systems and tools for management of the function, including:
Developing and operationalizing workflows for internal and external patient identification, enrollment, care coordination, and support across all products, disease programs, and sites of care
Establishing data collection/tracking standards and the development of a data repository and tracking tool over time
Participate in the development and implementation of clinical programs and procedures and the program's performance improvement and quality programs to promote positive outcomes
Ensure any data being handled at any point throughout the patient journey is tracked in an accurate, organized and consistent manner and made available to quality and/or data management personnel
Serve as a clinical and educational consultant to the nursing staff, medical staff, management, other members of the health care team and external vendors regarding the management of advanced therapy patients
Opportunities to participate in the growth of the program and business unit within and outside USC, including participating in/travelling to the implementation/integration of programs at other health systems
Contribute to the development of centralized Nurse Navigator function, structured to augment on-site coordination at USC and other health system partners