Advanced Practice Provider Manager (NP/PA) CC AtWork- providing work related Health and Wellness Services (Ohio Market)

Cleveland Clinic

1d•Hybrid

About The Position

Cleveland Clinic AtWork is an employer health program that provides a wide range of health and wellness services for organizations – including municipalities and companies all around Ohio. We provide health services to keep employees healthy every day, including pre-employment exams, wellness exams for public safety officers, DOT exams, audiometry programs drug screening, and workers compensation injury care. Cleveland Clinic AtWork has both clinics located in Garfield Heights, Cleveland Clinic Main Campus, Medina, and North Canton (and more opening soon) as well as on-site clinics within our contracted companies located all around Northeast Ohio. Cleveland Clinic AtWork has an exciting leadership opportunity for an experienced Nurse Practitioner or Physician Assistant to join our team as the Advanced Practice Provider Manager, overseeing our Ohio market. The primary role is to provide direct patient care (i.e., revenue-generating clinical care) - 60% direct clinical care + 40% administrative Provide coverage at locations other than home clinic under the direction of the Associate Medical Director Onboard to all locations to provide APP coverage when operational needs arise Administrative responsibilities: Clinical Leadership, Quality & Compliance Oversight Partner with senior department leaders to drive clinical & operational excellence APP/provider training, competencies & professional education opportunities APP recruitment & onboarding, & onsite ongoing training/professional development/support to improve performance & APP experience Audit APP clinical care & oversee quality improvements & compliance (e.g., charting) Audit coding & billing & oversee improvements, including training With Associate Medical Director: Optimize use of Epic, including workflows APP productivity & performance management Ensures updates and consistent use of clinical guidelines/protocols/workflows Oversee patient & client experience improvements (shared with Director of Operations) Oversee patient & client experience improvements (shared with Director of Operations) Secondary Focus• Standardize & ensure meaningful local team huddles (shared with Associate Nursing Director) Collaborate with operational leadership on customer acquisition, experience & retention initiatives This provider will require occasional travel between all Ohio Market CC AtWork Occupational Health locations and will be eligible for mileage reimbursement.

Requirements

Minimum of three years’ experience as an Advanced Practice Provider.
One year of team lead or supervisory experience.
Graduate of an A.R.C.-approved Physician Assistant Program, or Graduate of an accredited APRN program.
English, written and spoken.
Current Advanced Practice Registered Nurse or Physician Assistant State License.
Must have prescriptive authority or eligible to apply for licensure to prescribe from the State Medical Board within 6 months of hire.
Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross required.
Excellent interpersonal and communication skills.
Demonstrated competency and ability to perform advanced assessment, diagnosis, treatment plan development, and invasive procedures as per clinical privileges.
Ability to interact effectively with all members of the institute, department, hospital and other caregivers at all levels.
Ability to coach and mentor for developmental and performance outcomes and build a culture of continuous improvement.
Ability to think critically and make sound decisions in stressful situations.
Normal vision and hearing range (can be corrected) to properly examine, evaluate and communicate with patients.
Ability to use a computer, phone and other technology to document patient records.
Physical ability to assist patients as appropriate.
Ability to stand for long periods and walk throughout the hospital campus and buildings.
Follow standard precautions using personal protective equipment as required.

Nice To Haves

Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) through the American Heart Association (AHA) may be required based on assigned department.

Responsibilities

Oversees the APP practice or department within multiple services lines of the institute, hospital or market of practice.
Hires and oversees orientation, training and education of APPs. Performs annual performance reviews and monitors performance productivity for assigned areas. Develops and implements competencies, policies and procedures for the department.
Practices in the role of an APRN or PA providing clinical practice in accordance with privileges granted and as appropriate for certification and licensure.
Drives SQPE initiatives and oversees policy compliance, standard of care and process improvement initiatives.
Serves as representative for assigned areas and facilitates in evaluating new technologies and equipment in conjunction with physician staff.
Communicates updates to leadership and presents reporting as appropriate.
Other duties as assigned.