Advanced Planning Counselor

Carriage Services • Metairie, LA

14h • Onsite

About The Position

Carriage Services is seeking an Advanced Planning Sales Counselor for Garden of Memories located in Metairie, Louisiana. The Advanced Planning Representative is accountable for assisting families, who need to make pre-need cemetery property, funeral, and cremation arrangements, with the selection of services and merchandise, ensuring the expectations of client families and their guests are exceeded. We are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession.

Requirements

• MUST HAVE SALES EXPERIENCE
• A desire to make money while helping people
• Strong telephone, interpersonal, and communications skills
• High level of compassion and integrity
• Independent, self-reliant, and self-motivated.
• Must be able to multi-task, set priorities and manage appointments
• High school diploma or equivalent required
• Minimum of 2 years of sales experience
• Ability to read, write and speak English fluently
• Valid driver’s license in good standing and acceptable driving record.

Nice To Haves

• some college or college degree preferred.
• Proven track record of success in outside sales production strongly preferred.
• May require the possession (or ability to obtain) an insurance license as required by applicable law.
• BI-LINGUAL IS A PLUS.

Responsibilities

• Meets with client families on a pre-need basis to ensure that they are presented with all options pertaining to cemetery, funeral, and cremation services and the related merchandise.
• Works independently away from the location to solicit new leads, referrals, and sales opportunities.
• Proactively creates and makes sales away from the location with little to no supervision.
• Establishes a professional relationship with client families to ensure that all needs are being met.
• Represents the company in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Develops new prospects and community-based contacts through various methods, including cold calling, telephone solicitation, seminar attendance, and referrals.
• Maintains positive and proactive communication and cooperation with all departments to ensure a smooth service process for the family.
• Actively participates in all required location and company training initiatives.
• Reports all progress to the Sales Manager (or Unit Leader) as directed, completing and submitting all required reports in a timely manner.
• Responsible for adhering to pricing structures, completing all paperwork accurately and timely, and for submitting all contracts, required documents, and payments to the business office within required deadlines.

Benefits

• Paid training - 12 weeks
• Hourly rate + Commission/Bonus (Unlimited earning potential)
• Make what you want: Earn competitive compensation that you control by setting and closing appointments (no earning cap)
• Advance your career: A current life insurance license or ability to obtain one will give you professional credentials to use now and in the future.
• We promote from within!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees