Advanced Field Service Engineer - DCS Process Automation

Honeywell•Houston, TX

9d•Onsite

About The Position

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. We are recruiting for an Advanced Field Service Engineer. The incumbent will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery. You will report directly to our Field Service Manager, and you’ll work out of our Houston, TX location on an On-site work schedule. Honeywell Process Solutions is a pioneer in automation control, instrumentation and services for oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A leader in digitization, Honeywell delivers software and services that help customers overcome competitive pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs. In this role, you will impact customer satisfaction and operational excellence by providing expert maintenance, configuration, and upgrade services for Honeywell control systems, ensuring seamless system performance and driving business growth through technical expertise and customer engagement.

Requirements

5+ years of experience in field service engineering
Must have and maintain at least one L4 CEAT certification and additional L3 certifications (for internal candidates) or able to get in 1 year (for External candidates)
Valid driver's license and driving record acceptable to Honeywell
Willingness and ability to travel 75% of time

Nice To Haves

Bachelor's degree in a technical/Engineering field
Experience with Experion PKS Hardware & Software, TDC, & TPS system experience including LCN, UCN, Safety System (FSC/SM), Advanced Applications (PHD etc.), HMI, SCADA, PLC’s, PC/Networking.
3rd Party controls experience
Experience in Virtualization hardware/software, setup and network configuration
Be self-motivated and willing to work in demanding environments with little or no supervision and take initiative to be proactive.

Responsibilities

Periodic communication with customers regarding technical and administrative issues
Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
Complex SPOT and Project Scoping & Execution.
Focal Point for Honeywell with the customer on providing technical solutions
Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
A Company vehicle will be provided to travel to company sites
Due to the nature of this discipline, on occasion, maybe required to work off-hours, on weekends, and/or holidays