About The Position

The Solutions Program Manager will lead Advanced Compute & Solutions (ACS) systems-level programs across high-growth, future-oriented businesses, including Data Science, AI, and other emerging areas. The role is accountable for ACS Solution Lifecycle programs and establishes foundational program governance practices that help teams deliver innovative offerings that meet customer needs. It manages the integrated development and execution of complex software and hardware programs for business initiatives and new product releases. The role organizes and leads cross-functional teams, aligning internal and external partners and guiding product management, R&D, marketing, supply chain, support, and other teams to deliver complete solutions on schedule. Programs may combine hardware, software, and services and serve different customer personas and go-to-market methods. The Program Manager champions the complete solution, balances customer and business objectives, and ensures program decisions and execution support business goals. Because the solutions may be unique or first-of-their-kind, the role calls for entrepreneurial initiative alongside scalable, repeatable program management and agile practices. The manager also identifies opportunities to improve program and business processes and develops and implements best practices. The position offers the opportunity to build processes for emerging business areas and help scale new technology.

Requirements

  • Bachelor's or Master's degree in engineering, computer science, business management, or equivalent.
  • 10+ years of relevant industry experience, including demonstrated knowledge of SaaS software and hardware program management processes, tools, and delivery.
  • 10+ years of experience with Agile development processes and delivery.
  • Leadership skills, including coaching, team building, and conflict resolution.
  • Advanced program management skills, including time and risk management, resource prioritization, project structuring, and schedule building and tracking.
  • Experience managing the integration of hardware and software lifecycles.
  • Experience designing and developing project and program planning tools and software packages to create, manage, and track project results.
  • Record of innovation, with examples of developing technical, engineering, or new product introduction (NPI) release processes.
  • Excellent analytical and problem-solving skills.
  • Advanced written, verbal, and presentation communication skills for varied audiences; mastery of English and the local language.
  • Ability to communicate program management architectures, plans, proposals, and results, and negotiate options at business unit levels.
  • Strong business acumen and extensive knowledge of SaaS software delivery and technologies, particularly integration with hardware delivery.
  • Advanced multitasking and prioritization skills.
  • Advanced relationship management skills, including partnering and consulting.

Nice To Haves

  • PMP/PMI certification.
  • Understanding of HP policies and processes.

Responsibilities

  • Lead key programs involving multiple functions and program teams to drive engineering development and implementation for products or service offerings within a Global Business Unit.
  • Develop overall program strategy and requirements aligned with business objectives.
  • Communicate program progress, escalations, and issue analysis to product stakeholders; recommend and implement improvements to products, processes, or business practices, including actions to manage program costs.
  • Develop execution plans defining program objectives, deliverables, and detailed plans; negotiate alternatives to produce an executable plan.
  • Identify milestones and required resources, and obtain resource commitments from key partners.
  • Coordinate with Product Management, Marketing, R&D, Supply Chain, Support, and other functions to ensure program delivery.
  • Set objectives and priorities, drive tradeoff decisions, and secure ownership from the appropriate team, manager, or organization.
  • Lead cross-functional program team activities and coordinate execution plans and schedules to monitor deliverables and potential schedule, quality, or cost slippage.
  • Identify and manage risks, dependencies, and potential problems; ensure contingency plans and coordination are in place.
  • Surface program issues and disconnects, manage them to resolution, track conditions and exceptions through closure, and serve as the first escalation level when issues or priorities cannot be resolved by the team.
  • Communicate status, issues, and resolutions to program teams and stakeholders, and prepare and deliver checkpoint presentations to management.
  • Ensure program decisions are supported by timely and effective change management.
  • Keep teams focused on complete, timely delivery of program objectives while balancing customer and business objectives.
  • Build relationships across functions and businesses to drive change and align teams on shared goals.
  • Apply business acumen to connect day-to-day execution with overall business strategy.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long-term and short-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Paid parental leave of 4–12 weeks based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave
  • Bonus and/or equity opportunities
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