Advanced Applications Engineer, Canada

Acuity Inc.•Thornhill, ON

3d•CA$66,700 - CA$120,000•Hybrid

About The Position

QSC is creating exceptional, people-centric experiences with the perfect balance of technology and creativity. Q-SYS, our innovative full stack audio, video and control platform, unifies data, devices and a cloud-first architecture, empowering organizations to deliver transformative AV experiences across built spaces. Building on the QSC legacy, QSC Audio delivers audio technology that empowers live entertainers and sound reinforcement professionals with the confidence to create and deliver memorable experiences for their audiences. Atrius, Distech Controls and QSC are part of the Acuity Intelligent Spaces (AIS) business segment. Our mission is to make spaces smarter, safer and greener through our strategy of connecting the edge with the cloud using disruptive technologies that leverage data interoperability. Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com.

Requirements

Bachelor of Science in a technical/engineering discipline or equivalent experience.
Minimum 5 years in the professional audio-visual and control industry.
Ability to present technical topics in various settings.
Proficient in computer technologies, networked audio, video and control systems, DSP technology, and scripting languages like LUA.

Nice To Haves

Third-party control integration (Extron, Crestron, AMX)
CTS, CTS-I, CTS-D certifications
IT certifications (CCNA, CCDA, Network+)

Responsibilities

Provide advanced system training, design, deployment, programming, third-party integration, and troubleshooting for Q-SYS ecosystem solutions.
Perform extensive travel, primarily within the territory, to support channel partners and prospective users.
Reinforce QSC’s credibility in the Integrated Audio, Video, and Control community while providing high-level support and training across Canada.
Collaborate with Territory Manager, channel partners, and end users to design Audio, Video, and Control solutions.
Lead field training initiatives, develop and teach advanced training curriculum, and provide advanced-level seminars.
Perform onsite programming, commissioning, and troubleshooting for Q-SYS professional services.
Represent Q-SYS at trade shows and present technical topics.
Influence product development by reporting use cases and customer requirements.
Communicate product issues and customer needs to various internal divisions.
Mentor other Systems Application Engineers and participate as a subject matter expert.
Assist in building and programming technology demonstrations for trade shows.