Adult Specialist
About The Position
The St. Louis Public Library’s Genealogy Room is seeking an Adult Specialist who is enthusiastic, creative, patient, and committed to providing excellent customer service to patrons researching their family. This person must be passionate about working with the public, providing technology-related assistance, and navigating the research process. This position is responsible for executing innovative and equitable programs and services to foster a strong and diverse community. The Adult Specialist is someone who is organized, detail oriented, and values learning and teaching others about family history research. The role requires someone who can appropriately prioritize numerous projects at once and act as an ambassador for the library during programs and outreach activities throughout the St. Louis area.
Requirements
- Passionate about the mission of public libraries, which includes the ability of library users to seek and read information freely
- Friendly and comfortable working with a diverse audience in an urban environment.
- Familiar with genealogical research methodology and have applicable experience using genealogical databases.
- Organized, detail-oriented, and able to work with competing tasks and priorities.
- Google Workspace (Google Docs, Sheets, Gmail, Google Meet).
- Able to speak publicly in order to execute unique and exciting programs and events.
- A bachelor's degree
- Customer service and research experience
- Strong communication, writing, and speaking skills
- Strong organizational and time management skills
Responsibilities
- Provide reference assistance to customers in-person, over the phone, and through email, as well as process obituary requests and schedule instruction sessions.
- Provide family history research assistance at the Genealogy desk, including locating print materials and assisting customers navigate the digital databases available at the Library.
- Facilitate research projects and unique programs for our genealogy collection, as well as create library displays and book lists in BiblioCommons.
- Ensure customers are following library policies that contribute to a safe environment.
- Represent the Library at outreach events in the community.
Benefits
- Medical, dental, and life insurance
- Paid vacation, holidays, and sick days
- Pension plan through the Employees Retirement System of the City of St. Louis
- Professional Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
