Adult Services Librarian - Nichols Library

Naperville Public Library•Naperville, IL

About The Position

The Adult Services Librarian provides reference and Readers’ Advisory services and technology assistance to Library customers, and leads paraprofessional staff in managing collections and providing programs. The librarian assists customers in using digital and print resources and promotes Library resources, programs, and services. The role provides leadership, training, and guidance to staff and the public in Adult & Teen Services; supports the adult collection in coordination with Collection Services; develops and staffs programs for adults; and contributes to Library outreach and promotion. The librarian may periodically serve as Person In Charge (PIC), offering support for employees, customers, and facility issues. The position also provides exam proctoring, prepares requested reports and statistics, troubleshoots minor computer hardware and software issues, and attends professional development opportunities. The work schedule is Monday 12:30 p.m.–9 p.m.; Tuesday through Friday 8:30 a.m.–5 p.m., with every seventh Friday 12:30 p.m.–9 p.m.; every fourth Saturday 8:30 a.m.–5 p.m.; and every fourth Sunday 12:30 p.m.–9 p.m. The schedule may change.

Requirements

Master of Library and Information Science degree from an ALA-accredited college or university.
Library experience.
Proficiency with relevant computer software, including Microsoft Office and Outlook.
Familiarity with database applications and ability to use software to access information, answer questions, and perform daily tasks.
Ability to provide reference assistance and instruction services effectively.
Strong written, verbal, and interpersonal communication skills, including the ability to work effectively with people of diverse cultures, interpersonal styles, abilities, and backgrounds.
Problem-solving skills to prioritize and find timely solutions to departmental or system-wide issues.
Ability to establish and maintain effective relationships with staff and the public.
Ability to lead and/or collaborate on projects and programs with staff members.
Responsibility for consistently completing tasks and following up.
Adaptability and responsiveness to change.
Ability to maintain a positive approach and seek ways to improve Library services and support coworkers.
Ability to communicate in person, by email, and by phone.
May need to remain stationary or move about for prolonged periods.
Ability to move equipment or Library materials weighing up to 35 pounds.
Reliable transportation to attend meetings and conferences and work at other locations.

Nice To Haves

Bilingual proficiency.

Responsibilities

Accesses and uses print, electronic, and online information resources.
Provides polite, helpful, and efficient customer service to vendors, customers, and staff.
Leads, trains, and guides staff and the public in Adult & Teen Services.
Keeps current with adult and teen literature, relevant technology, and library trends.
Provides reference and Readers’ Advisory assistance, including topical research and locating materials.
Works with Collection Services to manage the adult collection.
May serve periodically as Person In Charge (PIC), supporting employees, customers, and facility matters.
Carries out special projects involving Library promotion and outreach in areas of expertise, and conducts Library tours.
Coordinates and/or conducts exam proctoring for the public.
Develops, implements, and staffs programs for adults.
Prepares reports and statistics for review when requested.
Troubleshoots and resolves minor computer hardware and software problems.
Attends professional development opportunities.
Performs other related duties and assigned special projects.