Support Professional

Lutheran Social Services of WI & Upper MI • Appleton, WI

19h • Onsite

About The Position

LSS is seeking a passionate and compassionate Adult Residential Support Professional to join their team at the Grandstone/Eastwood facility. This role involves supporting adults on their mental health and recovery journey in a team environment where advocacy makes a difference. Grandstone/Eastwood are 8-bed residential facilities that provide 24-hour supervision for adults facing mental health and/or addiction challenges. Services include crisis support through educational groups, transportation, medication management, and assistance with daily living skills in a safe, recovery-focused environment.

Requirements

• High School Diploma or GED required
• Reliable transportation required
• Must pass background, caregiver, and medical checks

Nice To Haves

• Experience in crisis/mental health or college credits in social work, psychology, or human services
• Valid driver’s license preferred

Responsibilities

• De-escalate crisis situations using non-restrictive techniques
• Support clients in group living, home, or community settings
• Maintain confidential records and track client progress
• Facilitate recovery-focused group activities and curriculum
• Transport clients to appointments and community services
• Assist with medication administration and basic healthcare needs
• Promote independence through skill-building and resource connection
• Participate in staff meetings, training, and community advocacy
• Support clients during recreational and educational activities
• Uphold healthy boundaries and safety-focused decision-making
• Perform household duties such as grocery shopping and light cleaning

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Free CCS Training
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution Option
• Employee Assistance Program
• Service Awards & Recognition
• Public Service Loan Forgiveness (PSLF) Eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED