Adult Protective Service Specialist

State of Oregon•Oregon City, OR

2d•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! We are hiring Multiple Adult Protective Service Specialists! Step into a role where compassion meets action—become an Adult Protective Service Specialist and help safeguard the well-being of those who need it most. Please visit our Equal Pay Analysis page to learn more about how we evaluate employee compensation, and to access our Equal Pay Calculator. https://www.oregon.gov/das/hr/pages/equity.aspx We invite you to join us for an informational session to learn more about the Adult Protective Service Specialist role, how to apply and ask questions. Information session Interested in learning more about this position? Attend one of our information sessions! (The same information will be provided at both sessions) The hiring manager, unit staff and recruiter will share information and answer questions. Please note, this information session is not part of the interview process. If you plan to attend and need an accommodation, please send requests in advance to [email protected] Tuesday September 15, 2026 from 12:00 p.m. to 1:00 p.m. Pacific Time Thursday September 17, 2026 from 5:30 p.m. to 6:30 p.m. Pacific Time Link to join for audio and visual presentation: https://teams.microsoft.com/meet/271038511407254?p=fpviOL5mhWanVZoOyO Or, join by phone for audio only: +1 971-277-2343,,281788076#

Requirements

A valid driver’s license and acceptable driving record are required for this position.
A Bachelor's Degree in the human, social, behavioral or criminal sciences and two years human service, law enforcement or investigative experience; OR, An Associate's Degree in the human, social, behavioral or criminal sciences and four years human service, law enforcement or investigative experience
Three years professional level experience related to the position may substitute for the Bachelor's degree; 18 months for an Associates.
Investigation Skills that include experience with investigating situations such as abuse, neglect, or crimes to gather important facts.
Experience interviewing and communicating with clients or members of the public who have challenges accepting or accessing assistance.
Experience in community-based healthcare settings, facility based long term care settings, or residential health care facilities.
Experience staying organized and highly independent in a fast-paced environment while meeting competing deadlines during investigations.
Experience and comfortability with navigating multiple MS windows-based software applications including Microsoft Office and inputting data into those systems.
Experience with written documentation and an ability to write detailed, analytical, concise investigative reports that involves information from multiple witnesses, documents/records, and observations.
A cover letter is required. Clearly describe how you meet the minimum qualifications and each of the essential attributes through your work and/or volunteer history in your cover letter and application materials.
Your application materials will determine if you are selected to move forward in the selection process.
Please include detailed work and education history.
Please upload a resume or complete the work history profile.
Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency.
Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Responsibilities

Conduct screening interviews by phone or in-person with victims and community members reporting abuse or self-neglect of an older adult or adult with physical disabilities.
During screening and triage, conduct a preliminary assessment of the alleged victim’s safety, possible risks to the investigator or other factors; determine need for emergency intervention.
Coordinate actions with law enforcement, District Attorneys, or other community partners to arrange for victim’s safety and security.
Investigate complaints of abuse, neglect, or self-neglect.
Plan the scope and direction of the investigation.
Conduct in person and phone interviews with the alleged victims, alleged perpetrators, and witnesses.
Review documents and records such as medical or financial records.
Evaluate and organize evidence.
Collect and analyze physical and documentary evidence.
Address issues that arise during the investigation through problem solving, protective services or referrals.
Determine relevance, reliability, and credibility of gathered information and evidence.
Conduct home visits in both community and facility settings to assess and monitor living and safety conditions.
Intervene in situations where adults are at high risk of abuse or neglect within their living situations.
Decide when appropriate to refer to law enforcement personnel.
Evaluate the victim’s support systems, capacity to remain healthy and safe and ability to protect his or her own interests.
Develop and manage intervention plans that arrange for needed services, alternative living arrangements in the community-based care systems, or personal care.
Monitor the risk of individuals who are alleged victims of abuse, neglect or self-neglect.
Provide investigative information on criminal cases when needed.
Testify in court before grand jury, trials and hearings.
Give sworn depositions.
Documenting and writing reports on all investigative activities for record keeping and future review by public and private entities.