Adult Education Data Intern (Unpaid)

International Rescue CommitteeElizabeth, NJ
Onsite

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The IRC works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities. The Adult Education Data Intern will acquire hands-on experience in collecting both qualitative and quantitative data. Responsibilities include managing and analyzing the collected data, as well as performing data entry tasks using IRC’s internal client case management system, Efforts to Outcome (ETO), and the New Jersey Office of Refugee (NJOR)’s case management system, Client Track (CT). Additionally, the intern will assist in developing operational workflows and utilizing Power Automate to enhance data collection efficiency.

Requirements

  • Volunteers must be based in the U.S. Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.
  • Graduate or undergraduate students who are passionate about data management, or hold degree in Computer Science, Data Analytics, Information Systems or related field.
  • Experience (or a willingness to learn) Microsoft systems including: Power Automate and PowerBi.
  • Must convey confidence, have effective communication skills, and exhibit excellent attention to detail.
  • Demonstrated ability to work effectively in a multicultural environment.
  • Demonstrate patience, understanding, flexibility, and a consistently positive attitude.
  • Willing to learn about IRC history, philosophy, global work, and local efforts.
  • Willing to adhere to IRC volunteer and workplace policies.

Nice To Haves

  • Experience in using Box and Microsoft Apps such as Excel is strongly preferred.

Responsibilities

  • Participate in ETO and CT training to learn how to use the platform efficiently.
  • Record English Language Training (ELT) Program related case notes, including attendance records, assessment records, and other case management case notes on ETO.
  • Record ELT project enrollment note on ETO and CT.
  • Record case notes for other education programs under Adult Education Department.
  • Perform data entries, file, and assemble information for comprehensive reports in the internal databases (ETO), Client Track (CT) and Microsoft Excel.
  • Create, collect and analyze course feedback surveys.
  • Assist in creating semi-annual and annual reports in Microsoft Excel.
  • Verify and correct data discrepancies or errors to ensure data quality.
  • Utilize Power Automate to build new workflows for the Adult Education Department.
  • Use PowerBI for data analysis to increase program quality and impact.
  • Organize and maintain files and records.
  • Support other assigned tasks for the adult education department.

Benefits

  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • medical insurance starting at $163 per month
  • dental starting at $6.50 per month
  • vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • a 403b retirement savings plans with immediately vested matching
  • disability & life insurance
  • an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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