Adult Care Manager

Jericho Road Ministries IncBuffalo, NY
$0 - $20Hybrid

About The Position

Jericho Road Community Health Center is actively seeking an Adult Care Manager. This position is full-time, within the Home Health/Care department, working across our Barton, Broadway, Breckenridge and Doat locations. Jericho Road Community Health Center offers the chance to be a part of something greater. For those who want to make a lasting impact, while working alongside a diverse, talented team, Jericho Road provides a fulfilling environment where every role contributes toward a shared vision of dignity and security for all. The work is more than just a job. You have the ability to make a substantial difference in the lives of people who need it the most every day. As a federally qualified health center (FQHC), the organization’s mission is deeply rooted in caring for the community and advocating for health equity. With a vision for healthy individuals, families, and communities, Jericho Road addresses the underlying causes of poverty and inequality, working toward a world characterized by respect, dignity, and social justice. The organization’s global programs allow employees to engage in meaningful cross-cultural exchanges and hands-on experiences, creating bonds across borders.

Requirements

  • Bachelor’s degree in health or social sciences and one year of related experience or, associate's degree in health or social sciences and two years of related experience,
  • Reliable transportation.

Responsibilities

  • Maintain assigned caseload of forty - forty-five adult individuals.
  • Complete comprehensive assessment identifying medical, behavioral health, chemical dependency and social needs.
  • Develop a person-centered plan of care that integrates service needs and identifies goals.
  • As goals are met and needs decrease, prepare the individual for graduation from the program.
  • Support adherence to treatment recommendations.
  • Link to needed services to support well-being and goals.
  • Advocate on behalf of the patient to ensure all care team members are informed of current treatments and preferences.
  • Escalate care management to practice-based resources when clinical assessment is needed.
  • Coordinate with treating providers to assure that services are provided and that changes are addressed.
  • Monitor, support and, if indicated, accompany the individual to scheduled appointments.
  • Follow-up with notification of admission and/or discharge to/from an ER, hospital, residential, or rehabilitative setting to assure follow-up appointments are scheduled, ordered medications have been received, and other needed services are in place and provided to avoid gaps in care.
  • Link with Jericho Road nurse and/or clinical pharmacist for support while transitioning between care settings.
  • Utilize peer support, support groups and self-care programs to increase the individual’s knowledge about their needs, engagement and self-management capabilities, and to improve adherence to prescribed treatment.
  • Identify available community-based resources and link child and family with community supports as needed.

Benefits

  • medical (single-high coverage paid in full by employer)
  • HSA
  • dental
  • vision
  • employer paid life insurance benefit
  • supplemental insurances
  • tuition discounts
  • generous paid time off
  • the opportunity for global travel to our three global health clinics
  • loan forgiveness for applicable positions
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