Adult Care Coordinator /Case Manager - Behavioral Health Home - Cumberland County

The Opportunity Alliance • South Portland, ME

1d • $25 - $27 • Hybrid

About The Position

The Opportunity Alliance is seeking compassionate, organized, and dedicated Care Coordinators (Case Managers) to join our team-based case management model called Behavioral Health Home and make a meaningful impact in the lives of our clients. This is an exciting opportunity to work closely with individuals and families, connecting them to vital resources, advocating on their behalf, and supporting their journey toward stability and self-sufficiency. As part of the team, you will be working alongside a peer, nurse care manager, and medical/psychiatric consultants to provide holistic care coordination for adults with mental health and possibly medical needs. Care coordinators meet one on one with clients to assess and support their needs, while also having the support of our integrated care team. The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service: Mental Health & Wellness, Community Building, Family & Early Childhood Education, and Economic Resources.

Requirements

• High school diploma or equivalent with one year of relevant adult behavioral health work experience as an MHRT-1 required.
• MHRT-C certification or (level A or B with a strategy to receive full certification).
• Must have experience doing direct service with adults who struggle with mental health.
• One year of experience required.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, frequent typing and lift and carry material weighing up to 25 pounds.
• A good driving record is required.

Nice To Haves

• Associate’s Degree in the field of mental health, psychology, or a related field (behavioral health or human services) or a combination of education and experience that qualifies the candidate to receive an MHRT-C certification.
• Case management experience with adults who have serious and persistent mental illness and have a history of trauma, substance use, homelessness, poverty, chronic pain and serious health issues.
• Two years of experience preferred.

Responsibilities

• Meet one on one with clients to assess and support their needs.
• Connect clients to vital resources.
• Advocate on behalf of clients.
• Support clients' journey toward stability and self-sufficiency.
• Provide holistic care coordination for adults with mental health and possibly medical needs.
• Documentation associated with the role.

Benefits

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• Qualified employer under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED